Character gone

Issue Type (Required):

Other

Issue Description (Required):

I purchased Darktide Nov 30 2022 on Steam. Played and finally got my Veteran pretty high levelwise. High enough i remember i had a sick Bolter and Plas rifle i was using. Stopped playing for awhile then seen it was coming to Gamepass in October 23 with new traits n such and that all versions would get the upgrade/update as well. Upon restarting the game after whatever day in October i was floored to see there were NO characters saved any longer on my game…??? Wth

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Platform (Required):

Steam (PC)

Player ID (Optional):

76561199254908446

Darktide for Steam and the Microsoft Store don’t have Cross-Progression with each other. Sorry, mate.

@Khorne_Dawg i never asked that nor said it did. I was simply using the gamepass release date as reference for around the date and time i tried to start up DTide again and found the issue.

Oh, sincerest apologies. You mean that your Steam characters simply disappeared? That is a cause for concern.

I can see Celebrimbor the level 17 Veteran was deleted on Fri 27 Oct 2023 16:22:05 UTC.

Unfortunately. we’re not yet able to restore operatives. What we can do is level up a recreated Veteran to match your previous one.

Disappointingly, this would be without any of the operative’s previous equipment, as we have no visibility of it once deleted.

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That would be great. Any help is GREATLY appreciated!

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Could you recreate the Veteran and let me know once done, please?

I have a Celebrimbor Veteran on that account which i am trying to build up.

He is at level 10 currently is that okay?

Sorry, not sure what TZ u guys are in. I work thirds and am in Eastern TZ in lowly Ohio…

Honestly FS community team, I know we all like to complain about the failings we see in the FS games we love, but you guys always seem to try and help with account issues like these as best you can and I for one appreciate it greatly.

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Of course! I’ve levelled him back up for you. :slight_smile:

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Hello,

I sincerely apologise if this seems like hijacking the topic, but would there be any possibility of finding out whether this is an issue being worked on or looked into? The prospect of having all of your accumulated progress disappear into the aether is genuinely terrifying, and has put me and some friends off playing ever since the first mention. We are on PC/ Steam with well over 700+ hours played.

Thank you in advance.

1 Like

The Community Support is completely carrying my opinion of Fatshark at the moment :joy::joy::joy:

Edit: Oops, I accidentally necroed. Apologies. For some reason this came up as “new”.

1 Like