Character Gone, Please Help

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.


Issue Description:
Launched the game and 1 of my 3 characters is gone. A veteran by the name of RicketyCricket. I had gotten it to around level 11. My other two characters (Psycher 30, Zealot 8 or so) are still available and show up.

Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]

Error Displayed (If Applicable):

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:] All I did was boot up the game.

Mission Name (If Applicable):

Platform:
[Steam/Microsoft Store]
Steam
Player ID:
[Steam ID/Steam Profile URL/GamerTag]
Spatchcocked

Approx. Time of Issue & Timezone:
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]
2/12/2023 UTC -5
Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%) did not boot up again.

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here
    console-2023-02-12-06.27.43-443653d3-580f-40e4-9de8-35d119e8866b.log (23.8 KB)

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
  5. Upload here

Could you reach out to us over at https://fatshark.se/support, please?

Hi, thank you for pointing me in the right direction. I will reach out on that new url. Thanks, again!