Chaos Wastes Cataclysm not giving the frame reward

Warhammer: Vermintide 2 Technical Support
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Issue Type (Required):

Rewards

Issue Description (Required):

First and foremost, had my post typed out and because I had a banned word in it EVERYTHING got deleted when trying to create topic - What backwater bullcrap is that? Just let me edit the thing out.

Secondly, as the topic says I did Chaos Wastes with bots on Cataclysm, got to the end and invited my SO to get the frame. Neither of us got the frame for it.
I can understand a mechanic blocking her from getting it since she joined last map, but why is the host not getting it? I’ve seen this issue happen before from googling.

I’m using sanctioned mods, and so is she (Armory, Host your own game, No Wobble, Skip Intro, Armory, Numeric UI and of course Mod Framework)

In the “proof” section I uploaded the scoreboard from the run, dunno if the icon center top reflects mode and difficulty fully, never paid attention to it.

[PC] Do You Use Mods? (Optional):

Yes, but I haven’t tried disabling them

Reproduction Rate (Required):

Once

Platform (Required):

Steam (PC)

Player ID (Optional):

Upload Supporting Evidence (Optional):

Vermintide 2 Chaos Wastes Cata scoreboard.jpg
Vermintide 2 Chaos Wastes Cata scoreboard.jpg2560×1440 493 KB

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Forgot to mention, but assuming it’s obvious enough; It was of course Citadel of Eternity expedition

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@Exigus sorry to hear this, and also for your post initially getting wiped from the banned words filter :grimacing:

So we can look into this, could you please provide us with your console log from the session you completed Citadel of Eternity on Cataclysm:
https://support.fatshark.se/hc/en-us/articles/360017633918--PC-How-to-Provide-a-Crash-Report-Console-Log-Launcher-Log-or-user-settings-config

Thanks in advance!

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Hey, FatSharkLev.
I’m not sure when it creates the log, so uploading the two I assume could hold that run in it. I started the run during the day of 8th, around roughly 4pm host time I got to the Citadel last level last platform, I then waited for my SO to be able to join and spent the time duping items with Kalita’s Barter until the evening where she joined and we completed the last platform. In case it helps searching for it.

If this is just to prove that I actually did it, I’m more interested in what could cause the issue, I’m not interested whatsoever to do any Cata runs if all I get is a spit in the face, basically the game telling me I didn’t actually do it.
Before I intended to do this on all characters, but if I have to go through this every time just to get the reward for it, it’s not really all that appealing anymore.
console-2025-03-08-23.18.14-ffaab064-7564-4442-ac3c-17cb79fd6c96.log (2.9 MB)

console-2025-03-08-12.41.45-0f744bdd-5f0f-446b-9229-a06aa3440eb2.log (6.6 MB)

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Thanks! I’ve shared the logs with our backend developers and they’ll need to investigate to see what happened.

I’ll be in touch once I’ve heard back from them. Thank you for your patience.

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Thanks for checking it out…!

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Update: Valla got another Okri’s Challenge done, and it marked this challenge as done as well today. We did Chaos Wastes runs for experience as she played Grail Knight, so not even playing Kerillian as she did when this bug report was created.
She did however not get the frame for it.
This seems bugged beyond recognition - As for me who completed the whole expedition it still hasn’t shown as completed for me.

Does this mean that she won’t get the frame if she completes the challenge in the future? Since the Okri’s Challenge is marked as done already.

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Could you please provide the Steam profile URL for Valla so we can take a look also?

I’m still waiting to hear back from our backend developer as they have been out of office, but I’ll update you as soon as possible. Thank you for your continued patience.

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Absolutely, apologies for delayed answer - Had a lot to think about at work yesterday and missed revisiting this.
Her URL is: Steam Community :: Valla

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@Exigus, thanks our backend developer has now taken a look at both of your account data and logs.

We’re admittedly a little confused, as the data shows 8 Chaos Wastes runs from that day, 7 Cataclysm attempts which were lost, and 1 victory but on Legend difficulty.

Then, looking at Valla’s account data, there are no statistics showing anything as ever being completed on Cataclysm difficulty. Could they provide a screenshot of the Cataclysm challenge that is showing/marked as completed?

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Sure, I’ll ask her for one.
Do you have timestamps on those runs? The Cata run should be several hours because I stood on the platform for about 3-4h duping items when waiting for her to join. Should’ve been completed around 7-8pm swedish time. (GMT+1 right?)
I can guarantee you that it was not mistakenly on Legend, I play on Legend very often as my “normal runs” and this was definitely not that.

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Update after checking more thoroughly; around 19:30 should be run completion stamp (GMT+1)
Around 16:20-16:30 I should be when I started the last level of the expedition.

Then at roughly midnight or so I think we started a run again, which would have been Legend.
Can’t remember if we did a CW run or not at this point, might’ve just done a rush of Righteous Stand.

Apparently the Okri’s Challenge is no longer displaying as finished for her as she logged in to take the screen tonight. I’m unable to verify whether it was a mistake thinking it got displayed that way as we’re in long distance and I didn’t see it myself - She’s unsually sure about it though.

Assuming that was a mistake, I’d want the time stamps checked either way. I didn’t change the difficulty as I was trying the CW runs until I did a new, fresh run with her joining from the start - One run was completed on Cataclysm on the time mentioned above.

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Forgive me for being intrusive, but I got curious myself about the log, and it shows difficulty as “Hardest” - Is this a remnant of the past defining Legend?
This is majorly frustrating if so, I didn’t touch the difficulty setting between runs and what I remember it sure didn’t feel like a Legend run.

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@Exigus, no worries! that’s correct - ‘Hardest’ difficulty is our internal name for Legend. I spoke with our backend developer who looked into this, and they explained the following:

They can look in their console-2025-03-08-12.41.45-0f744bdd-5f0f-446b-9229-a06aa3440eb2.log log file.

So I’m using GAME START SETTINGS -> to look for when they start a new game/level/CW run, and [LevelTransitionHandler] set_next_level to figure out when they started load into the CW keep again.

Their last run starts at 14:12:53.161 (timestamps according to the log / UTC) with:

14:12:53.161 [Lua] GAME START SETTINGS -> Level: journey_citadel | Difficulty: hardest | Private: yes | Always Host: yes | Strict Matchmaking: no | Quick Game: no | Matchmaking Type: custom | Twitch: No

And we can see that it ends at 18:14:05.282 with:

18:14:05.282 [Lua] [LevelTransitionHandler] set_next_level( lvl:morris_hub, mc:deus, gm:inn_deus, env:0, seed:14144890, conflict:inn_level, lckd_director_funcs:{}, diff:normal, diff_tweak:0, id:1347553280, lt:load_next_level, extra_packages:{})

Looking at the log between these timestamps we can see

  • They start it with the difficulty hardest (our internal name for Legend).
  • Every time they continue with the next CW node (All set_next_level that doesn’t contain lvl:dlc_morris_map) have diff:hardest
  • Every time their lobby data is changed (this is used for other players to get information while matchmaking) we see Lobby data difficulty = hardest

If there was any other run (they mention it probably ending around 7-8pm) then it wasn’t included in any of the logs they provided

Regarding Valla’s challenge, it’s possible a UI bug may have occurred but hard to say. From a backend perspective the account data appears correct, and there are no Cata completion statistics.

Sorry about the faff and confusion here! Hopefully the explanation above makes some sense!

Please let me know if you have any questions.

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Really appreciate the in-depth answer, it all makes sense yeah thank you.
What doesn’t make sense to me is that the game displayed “Cataclysm” but started a Legend run.

So I guess “tough sh-…”, the game just did something weird. Thanks for the explanations, I’ll see if I’ll get the morale to retry sometime I guess. Then the thread can officially close.

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No problem! The only thing I can think of, is that an unusual UI issue may have occurred. I’ve mentioned this to our QA team and it’s something we’ll keep an eye out for.

Apologies for the inconvenience.

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