Aquilas not received after purchase

Warhammer 40,000: Darktide Technical Support
1

Issue Type (Required):

Purchases & Aquilas

Issue Description (Required):

I purchased 2900 Aquilas on 6/24/25 and still have not received them

Reproduction Rate (Required):

Once

Platform (Required):

PC - Microsoft Store

Player ID (Optional):

SmokeyR0ach

Upload Supporting Evidence (Optional):

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2

Sorry to hear this - I can’t see any attempted purchases since May. Are you perhaps logged in to separate accounts on both the Xbox App and Microsoft Store app?

3

I did make a purchase on May 26 but I also made an another purchase on June 24 does it not show on you’re in? And it’s not a different account because my email matches my gamer tag.

5

Thanks Smokey, I’ve removed the screenshots so nobody can see your email.

I still can’t see anything since May, unfortunately.

Would you be able to reach out to Microsoft Support to query the status of your purchase?

They process all monetary transactions and will be best equipped to help in this scenario.