Still not getting aquilas

Issue Type (Required):

Purchases & Aquilas

Issue Description (Required):

Just bought a cheap pack of aquilas on Xbox for like 5 bucks since I have gamepass. Still haven’t received it

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Unusual (<25%)

Platform (Required):

Xbox (Console)

Player ID (Optional):


Upload Supporting Evidence (Optional):

It looks like all recent payments are in a Failed state. Unfortunately we only have a very surface-level view of monetary purchases, so I recommend reaching out to Xbox Support who will be able to tell you more about what’s happened here.