March 27, 2023, 9:15pm
We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.
When launching game it says " Your game is out of date" but there is no update in Xbox app.
Crash Report (If Applicable):
Error Displayed (If Applicable):
Your game is out of date
Steps to Reproduce:
Just launch the game from MS
Mission Name (If Applicable):
Approx. Time of Issue & Timezone:
since hotfix deploy
Thank you for your report, we’re looking in to this!
Are you logged in to both the Microsoft Store app and Xbox app on the same account?
March 28, 2023, 2:59pm
yes it is the same account
Could you share your most recent console log with us please? You can locate your console logs here:
Press the Windows key + R
%appdata% within the search input and select ‘OK’
March 28, 2023, 3:07pm
March 29, 2023, 3:18pm
are there any news about the issue?
To confirm, have you already checked for updates via: Right-click Darktide - ‘Manage’ → ‘Files’ → ‘Check for Updates’?
March 29, 2023, 4:05pm
yes I did, I tried even reinstalling the game and still saying the same
Could you tell me which version of the Xbox app you’re running? Click your user → ‘Settings’ → ‘About’, and a version number should be listed at the top. Please copy and paste it in here.
March 29, 2023, 4:46pm
10.75.13001.0 (Gaming Services)
5.822.11281.0 (Xbox Game Bar)
March 29, 2023, 4:48pm
I updated the xbox app since some last year troubleshooting mentioned updating xbox, reinstalling the app, reinstalling the game, reset pc, none of it worked
March 30, 2023, 3:17pm
just checking, is there any news on the matter, at least would good to know why is this happening
Sorry for the delay Keisar, I’m looking in to this now.
Could you attempt to log out and back in of both the Microsoft Store app and the Xbox app (using the same account) please? There appears to be some authentication issue and relogging on both apps may help with that.