Xbox series X shuts down while playing

Warhammer: Vermintide 2 Technical Support
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Issue Type (Required):

Crash - During Play

Issue Description (Required):

While playing online with a friend , it happens every time : My xbox series X shuts down 10-20min after starting Righteous stand.
I’ve already tried to uninstall / reinstall the game. My xbox is connected to the wall and i’ve already Cleared/restored my Xbox .
I’ve this problem only with vermintide 2.

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

Xbox

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@Tetro Sorry to hear this.

As your Xbox is shutting off completely, this may be due to overheating, a power/hardware issue or a corrupted system. I would recommend checking out Xbox support steps for this:

Otherwise, as you’ve already tried reinstalling Vermintide 2, the only additional thing to check could be a corruption with your save data. If you play in Online mode, then your progress is stored safely on our servers; though any Offline mode progress will be lost. Please try deleting your local Vermintide 2 save data and check if this helps.

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[Update] I’ve deleted local data. I can play with random players online without problem or without my Xbox turning off but when i play with my friend it happens every time we launch a mission together…

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