Win 11 Anti-cheat Launch Error, can't play

Warhammer: Vermintide 2 Technical Support
1

Issue Type (Required):

Crash - On Launch

Issue Description (Required):

Launch Error
It says “please unload vzhsiwh29.sys before staring the game”

Don’t know how to do it, can’t log in. I searched my C drive, no clue where it is.

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

Steam (PC)

[PC] Crash Report (Optional):

GUID: 03fddc67-03a8-4f86-b9d8-835542a6e74b
Log File:
Info Type:

1 Like
2

It is a .sys file so might be in C:\Windows\System32\drivers or C:\Windows\WinSxS I think. Idk what yours is though

3

Does the error persist after verifying integrity of game files?

https://support.fatshark.se/hc/en-us/articles/360021233534--PC-How-to-Verify-Integrity-of-Game-Files-via-Steam

Otherwise, looking online suggestions seem to be:

  • Try to identify any program using the driver, and update or disable it
  • Try reinstalling your GPU drivers
4

Yes, it persist showing up after verifying.