Gaath
September 15, 2023, 8:33am
1
Issue Description:
Game crashes after sienna new career menu and then after chaos warriors miniature before game launches, it shows 2 errors and wont start
Crash Report (If Applicable):
GUID: 0817cdd0-ea7b-4bbc-b3b4-fc077cbd0b2f
Log File:
Info Type:
Error Displayed (If Applicable):
(0xc0000142)
(C:/Windows/System32/vcruntime.140.dll
Platform:
[Steam]
Player ID:
Approx. Time of Issue & Timezone:
Reproduction Rate:
Constant (100%)
Upload Supporting Evidence:
Upload Console Log:
console-2023-09-12-18.12.48-fbe1bdef-c229-4761-8269-94cf1709d1aa.log (7.0 MB)
Upload user_settings.config:
user_settings.config (20.6 KB)
Hi @Gaath ,
Sorry to hear this.
As the problematic file is vcruntime140.dll
, I recommend reinstalling your Visual C++ Redistributables, and trying other potential solutions, here:
Failing this, please run through our steps for Untrusted System File
errors, here:
Please let me know how you get on.
Gaath
September 15, 2023, 10:40am
4
maybe it will sound stupid, but which one of those 3 links i should download ?
Gaath
September 15, 2023, 10:45am
5
and i f i already have C++ installed does new downloaded version replace old one or it will “duplicate” and i will have same program twice in pc ?
Please uninstall your existing C++ Redistributable, restart your PC and then reinstall it from the Microsoft website.
As for which link, it’ll depend on your system. You’ll want either the X86 or X64. You can determine which one by:
Open your PC Start Menu
Type “System” and select “System Information”
In your systems list, find “System Type”
Check if your PC System Type is X64 based or X86 based
Download the appropriate C++ version
Please let me know how it goes.
Gaath
September 15, 2023, 12:19pm
7
It works!
had to install 86 and 64 versions
Thank you so much !
2 Likes
system
Closed
September 22, 2023, 12:20pm
8
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