Will I keep all the items that came with the steam DLC purchases after an account reset?

Issue Type (Required):

Purchases

Issue Description (Required):

Say the Collector’s Edition Upgrades like Helmgart Heraldry themed skins, Exclusive portrait frame, and the heroic deed, etc. Will I still have access to those after the account reset? I wish to reset my account because:

  1. I wish to enjoy the game with my beginner friends as a new player to have a fresh playthrough.
  2. I quit the game years ago because I missed several “blueprints” due to a bug when it first came out. I cannot recall what they were but I just want a complete restart so I won’t miss anything this time.
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I assume I can keep all the items that came with the purchases, but the other stuff that I earned through gameplay will be lost (but they can be obtained again through gameplay). Is that correct?

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@HuskyDawg that’s correct. You’ll keep any content included with DLC you own, it’ll be as if you are starting fresh and have added the DLC, and any progression through gameplay will be reset.

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Thanks for your fast reply, Lev. Is it OK for me to submit the account reset request now? The support site announcement still says, “Submit the reset request on or after Nov 20th,” even though I checked, it is already Nov 20th based on Stockholm time.

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@HuskyDawg, yep go for it! Account reset service has resumed now :slight_smile:

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