I remember a few months ago – even a couple months ago – voice chat seemed to work decently, but due to volume issues, I had to turn all my game volume down to about 40-50% and leave voice chat volume at 100% just to hear somebody normally. People didn’t usually have a difficult time hearing me, but then again I have a some-what professional grade microphone that I take time to adjust the gain appropriately for others.
All that said, the voice chat volume has always been an issue, but recently (maybe even since before the 1.3 patch), the voice chat as been very unreliable. Most of the time, people can’t hear me at all, and if they can, I am very difficult to understand because I come through too quiet. This is also vice versa when I listen to others. I have a buddy I regularly play with, and I don’t hear him in game at all, anymore. We just stick to using Discord and typing/chat wheel when interacting with random players.
Please… PLEASE implement a voice chat indicator to see who’s speaking during combat, and a little more customization to voice chat controls (especially volume).