The game will not start

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.


Issue Description:
Everytime I try to start the game I am met with an error message that I can’t avoid.





Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]

Error Displayed (If Applicable):

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Play Chasm Logistratum as Ogryn (Skullbreaker)
  2. Attempt to pick up the second Grimoire
  3. Crash

Mission Name (If Applicable):

Platform:
[Steam/Microsoft Store]

Steam

Player ID:
[Steam ID/Steam Profile URL/GamerTag]

Steam ID: 76561199003744196

Approx. Time of Issue & Timezone:
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)
Constant
Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here
    console-2022-11-28-21.58.11-a9b5383e-f9af-49d3-9a26-6cee2553a597.log (38.6 KB)

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
  5. Upload here
    darktide_launcher.log (199.6 KB)

Try disabling your anti-virus

Also, please ensure you have our latest patch installed, and try now.

I will try that

Nope still can’t get it to work, but ty it was a good idea