The game crashes on start for 2 days now

Warhammer 40,000: Darktide Technical Support
1

The game crashes on start for 2 days now, does not load at all.

GUID: 7464586d-2fba-4d5e-b749-6a282ba4ee72
Log File:
Info Type:

Press ‘play’ - the game crashes - 100% repo

PC

Steam ID: 76561198081833013

Reproduction Rate:
Constant (100%)

GUID: 7464586d-2fba-4d5e-b749-6a282ba4ee72
Log File:
Info Type:

3

I’ve queried this crash internally and have been told it’s a code-related crash and on us. It’s one of the most common crashes since the recent update and we’re working on a fix. Apologies for the inconvenience whilst we resolve this.

4

Yeah, that’s what i thought, as it began with the new update. Cheers, will wait.

5

New crash:

GUID: ba4c6ffb-f1f3-4db9-a502-b2381fcd7498
Log File:
Info Type:

6

It is a week of crashes and no loading, for now…

7

Apologies for the wait @Ophion, I’ve chased this up and can see that we have a fix internally which is currently in code review. Once this passes review this should hopefully then make it into our next update.

Thank you for your patience.

8

@Ophion I’ve been informed that you should be able to work around this by doing the following -

Delete Darktide AppData & Verify Integrity of Game Files

NOTE: This will reset any custom keybindings.

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to: AppData\Roaming\Fatshark
  4. Delete the entire ‘Darktide’ directory
  5. Launch Darktide as normal

You will then need to use the ‘Verify Integrity of Game Files’ option, which is accessible via the Steam client and will ensure the installation is complete.

  1. Right-click Darktide in your Steam library sidebar
  2. Select ‘Properties’
  3. Select the ‘Local Files’ tab
  4. Select the ‘Verify Integrity of Game Files’ button
  5. When complete, close and reopen Steam

NOTE: If Steam Cloud saving is enabled for Darktide, this may automatically restore the AppData and consequently cause the error to resurface. You can disable Steam Cloud Saving for Darktide via the Steam client by:

  1. Navigate to your Steam library
  2. Right-click Darktide
  3. Select ‘Properties’
  4. On the ‘General’ tab, scroll down to ‘Steam Cloud’
  5. Disable ‘Keep game saves in the Steam Cloud for Warhammer 40,000: Darktide’
9

Works now, thank you!
Cheers