Switching Operatives Crashes Game

Warhammer 40,000: Darktide Technical Support
1

Issue Type (Required):

Loadouts

Issue Description (Required):

I have PS5 Pro and PS5. I have every operative slot filled. About 90% of the time I go to switch operatives the game crashes .

Steps to Reproduce (Required):

Every time I go to switch operatives

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

PS5

Player ID (Optional):

ZegTek and gorgorkiller

2

Sorry to hear this @ZombieWar

I’ve actually just replied to another report of this. I’ll copy my reply here:

In case this is occurring due to bad local save data, or a corrupted install, does the crash still occur after:

  • Disabling PS Cloud Backup, and deleting your local save data (please note custom settings e.g. graphics, loaduts etc. will be reset)
  • Uninstalling, and then reinstalling Darktide

Please let me know, thanks!

3

Hi Lev,

Thanks for getting back to me , I have already done the uninstall/reinstall with no results.

I’m not sure what you mean about the other method. I always have cloud save auto sync disabled. After I play, i manually save my game to cloud . On occasion, I’ll download saved cloud game to console.

Are You are suggesting I delete cloud save and save my progress to console ? Am I going to lose my current progress?

sorry , I’m not to tech savvy , old guy here lol

Thanks !

4

Hi @ZombieWar

No problem! Progression is stored safely on our servers, though some local settings data e.g. graphics and operative loadouts are stored as local save data. If this has been corrupted, it may be causing a crash - so deleting it is worth trying :slight_smile:

5

Hey,

So FS would be able to upload my saved progress to my reinstalled DT ? How so ?

6

Account data is stored on our servers, so when you reconnect your account accesses that again. The only local data is for your chosen graphics settings, or loadouts, which we’re unable to restore. So it would require your loadouts for operative’s to be recreated again.