We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.
Issue Description:
When I try to make a purchase of a premium cosmetic I get error code 2. I have already enabled steam overlay and verified file integrity.
Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]
Error Displayed (If Applicable):
Error code 2
Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]
- Play Convocation of Decay as Kruber (Mercenary)
- Attempt to pick up the second Grimoire
- Crash
Map Name (If Applicable):
Platform:
[Steam/Xbox/PlayStation]
Steam
Player ID:
[Steam ID/Steam Profile URL/GamerTag/PSN ID]
Approx. Time of Issue & Timezone:
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]
09/04/2023 20:20PM CEST
Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)
Constant
Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]
Upload Console Log:
- Press the Windows key + R
- Enter %appdata% within the search input and select ‘OK’
- Navigate to AppData\Roaming\Fatshark\Vermintide 2\console_logs
- Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
- Upload here
console-2023-04-09-18.11.59-aa7b21b7-f18b-440e-bd84-4b927e04742b.log (422.6 KB)
Upload user_settings.config:
- Press the Windows key + R
- Enter %appdata% within the search input and select ‘OK’
- Navigate to AppData\Roaming\Fatshark\Vermintide 2
- Locate the user_settings.config in this directory
- Upload here
user_settings.config (19.5 KB)