Can't buy premium cosmetics collection,steam authorization failed,Errror code 2


From Vietnam sever, I just cant buy Unsung heroes collection only ,another comestic still can buy.
I always enable The Steam Overlay.
Tried ‘‘Verify Integrity of Game Files’’ ,redownloaded steam,game.
But nothing work.
Its said that steam authorization failed,Errror code 2

Hi @hawkoflight_g,

Sorry to hear that. Usually enabling the Steam Overlay should resolve this. :thinking:
I’ve let our team know, and we’ll have to look into it.

Could you please provide me with your Steam profile URL (e.g. https://steamcommunity.com/id/FatsharkLev/), and your console log from a session this happens?

To do so:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Vermintide 2\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload the appropriate console log to us

In the mean time, I would also recommend checking back later on and checking if the issue persists, just in case it’s a temporary Steam issue.

console-2022-12-23-14.45.30-5d0363a0-ee72-43c1-9f33-ba6dcd524d00.log (9.2 MB)

console-2022-12-22-18.41.55-9bf3064d-a147-4194-a49b-d3a8cb3eb90e.log (236.6 KB)
---- it happend for 2-3 days up till now , not just 1 day.
This is my profile : Steam Community :: VietNam Crusader

@hawkoflight_g

Thank you, I’ve passed this on to the team and we’ll investigate.

Due to the time of year, many sharks are now out of office, and this may not get looked at immediately.

I’ll update you when I hear anything :slight_smile:

Apologies for the inconvenience in the mean time.

1 Like

Hey!
The same ahappened to me, can’t buy anything, despite me having enough shekels in the steam account.
Best regards, Lev.

that’s my steam :slight_smile:

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