Can't buy cosmetics in game

Warhammer: Vermintide 2 Technical Support
1

Issue Description:
Unable to buy cosmetics in game even with overlay enabled, verifying file integrity and living in the UK.

Error Displayed (If Applicable):
Steam authorization failed. Error: > - K_EResultFail. Error code: 2

Steps to Reproduce:
I just try and buy ANY item for real world currency in Lohner’s store and get this error.

Platform:
Steam

Player ID:
P4WNDZ0RZ

Approx. Time of Issue & Timezone:
Around 2-3am GMT 11/08/23

Reproduction Rate:
100%

Upload Supporting Evidence:

Upload Console Log:

Upload user_settings.config:
Happens even with deleting the user_settings.cfg to reset to default.

2

Weirdly enough, after restarting PC I have been able to buy the cosmetics. Idk if this was a Steam issue or the game, but there was definitely some issue lol.

3

I believe I responded to your support ticket, but I’ll drop a reply here too.

I’m glad to hear this resolved after restarting!

Historically, this issue tends to occur after players have recently enabled/disabled the Steam overlay. Waiting for a short period of time, or restarting either the Steam client/PC, like you did, should resolve this.

4

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