We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.
Hello, I was looking at the premium shop and wanted to buy a Zealot helmet, but apparently he bought me the whole pack. If you please, you can return the differential or simply return everything and remove all the premium clothing as a last resort.
Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]
Error Displayed (If Applicable):
Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]
- Play Chasm Logistratum as Ogryn (Skullbreaker)
- Attempt to pick up the second Grimoire
- Crash
Mission Name (If Applicable):
Platform:
[Steam]
Player ID:
[75073707/ Steam Community :: Alexsaurio / Alexsaurio (pj Dellosa)]
Approx. Time of Issue & Timezone:
[12/08/2022, 16:00PM] [(GMT-3)]
Reproduction Rate:
Once - Rare (<10%)
Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]
Upload Console Log:
- Press the Windows key + R
- Enter %appdata% within the search input and select ‘OK’
- Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
- Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
- Upload here
Upload darktide_launcher.log:
- Press the Windows key + R
- Enter %appdata% within the search input and select ‘OK’
- Navigate to AppData\Roaming\Fatshark\Darktide
- Locate the darktide_launcher.log in this directory
- Upload here
