Issue Type (Required):
Purchases & Aquilas
Issue Description (Required):
Tried to refund the game on Steam due to crashes and they denied my request because I have more than 2 hours played. They also denied the Imperial Edition Upgrade for the same reason. The game is unplayable on Steam, I crash every 20-30 minutes. I have gone through the list of gpu related and non-gpu related fixes, and none of it has worked. If at all possible, I’d like to refund the base game and the Imperial Edition Upgrade. I did not use the Aquilas from the upgrade, and I purchased the upgrade on Oct 5, 2025. Any help would be greatly appreciated.
[PC] Do You Use Mods? (Optional):
No, I don’t use mods
Reproduction Rate (Required):
Constant (100%)
Platform (Required):
PC - Steam