Skitarii helmet not unlocking - All Requirements Completed But Still Locked

Warhammer 40,000: Darktide Bugs
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Issue Type (Required):

Penances

Issue Description (Required):

Warhammer 40,000: Darktide appears to have a bug preventing the Skitarii helmet from unlocking.

In this video, I show that every requirement has been completed, including unlocking the 50 missions penance, which was the final requirement needed for the cosmetic. Despite meeting every condition, the Skitarii helmet remains locked.

If you’ve experienced the same issue, let me know in the comments. I’d also like to know if there’s a workaround or if this is a known bug that needs to be fixed.

Steps to Reproduce (Required):

  1. Unlock all penances
  2. Get the last penance (in my case it was 50 missions)
  3. Do not unlock the helmet

[PC] Do You Use Mods? (Optional):

Yes, but I haven’t tried disabling them

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

PC - Steam

Player ID (Optional):

Upload Supporting Evidence (Optional):

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I’ve requested for our backend developers to review your account data. I’ll let you know once I’ve heard back from them! Thank you for your patience.

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Now, I know this is a very silly question, but have you actually gone to Hestia and claimed the penances? I kept forgetting to do that myself when I was leveling up.

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Good shout above, our developers also asked if you can check with Hestia in the non-modded menu and ensure that you have claimed the Penance and reward

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The penance is unlocked in my cosmetics menu, but actually upon further digging in Hestia’s butt, it appears that I am missing some sub-penance stuff and I will try that and see if it unlocks it! Thank you for your guidance. Praise the Omnissiah

EDIT: Thank you for your patience and guidance, oh wise and powerful Lev. I have unlocked the helmet!