(Seemingly) Random crashes to desktop

Warhammer: Vermintide 2 Technical Support
1

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.

Issue Description:
I am experiencing random crashes to my desktop out of nowhere. Usually I have a vague direction I think it’s related to but this time I have none.

Right now I just crashed out of a session of Convocation of Decay, I was not even playing, I was waiting to be rescued. Yet the game decides to crash. And this is not a rare occurrence, hence my coming to this forum.

Crash Report (If Applicable):
Don’t know what this is

Error Displayed (If Applicable):
Can’t remember

Steps to Reproduce:
I have zero hints for you. I play mainly bardin, but crashes have been happening, as far I am aware on all different characters and careers. I cannot tie this to a certain ability, or say sequence of button pressing.

Map Name (If Applicable):
N.A.

Platform:
Steam

Player ID:
https:/steamcommunity.com/profiles/76561198891896768

Approx. Time of Issue & Timezone:
I live in the Netherlands, +1 GMT

Reproduction Rate:
Common; about once every day 2 days of playing and sometimes once a day.

Upload Supporting Evidence:
Didn’t take screenshots, can’t think of any other evidence available

Upload Console Log:
console-2022-12-17-09.14.50-0ebe38c4-a130-4960-b32e-8915c45db6f6.log (692.6 KB)

Upload user_settings.config:
user_settings.config (29.4 KB)

Please help my Bardin slay enemies again soon, thank you!

2

Hi @Boarcas,

Looking at your logs it appears that your default GPU is set to Radeon HD 7800 Series.

This is unfortunately below the minimum requirements for Vermintide 2, and is likely resulting in your crashes as it cannot handle the demand.

Vermintide 2 Minimum Requirements:

  • Requires a 64-bit processor and operating system
  • OS: 64-bit Windows 7, 64-bit Windows 8 (8.1) or 64-bit Windows 10
  • Processor: Intel Core i5-2300 @ 2.80 GHz / AMD FX-4350 @ 4.2 GHz
  • Memory: 6 GB RAM
  • Graphics: NVIDIA GeForce GTX 460 or AMD Radeon HD 5870
  • DirectX: Version 11
  • Network: Broadband Internet connection
  • Storage: 85 GB available space

Do you have another GPU that isn’t being detected?

3

No I have not. And I’m a little dazzled by this information because canyourunit.com said I have the minimum requirements

see

image_2022-12-20_234336415
image_2022-12-20_2343364151920×1080 178 KB

Are they wrong? If they are, I need to let them know!

Thanks for your quick reply btw!

Regards

4

Hm okay. I use UserBenchmark for system spec comparisons.

I’ve been trying to determine if there’s any difference between 7800 and 7800M, as I personally don’t know, but I haven’t been able to find anything useful regarding this. Though, the only selectable option on UserBenchmark is 7800M, so my assumption is that they are one and the same.

If this is the case, and you are below min specs, it just means that although you aren’t prevented entirely from playing, that the experience will likely be unstable.

5

Okay I will take that conclusion as well. I have aside from crashes pretty good fluid gameplay, with almost all settings on low. No sudden fps drops or weird things happening, no heat problems or driver crashes. Anyway, thanks for your replies! You can consider me satisfied with your technical support.

Boarcas

1 Like
6

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