Repeatedly being kicked back to character select after 5 seconds

Warhammer 40,000: Darktide Technical Support
1

We kindly ask that you complete the questions below. With this information, we can add it to our database for investigation.

Issue Description:
After logging in from character select I am repeatedly kicked out of game back to character select after about ~5 sec in game on the ship.

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

Log in
select any character on character select
load in game
game will kick me back to character select after a few seconds no matter what I do.

Mission Name (If Applicable):

Platform:
Steam

Player ID:
[Steam ID/Steam Profile URL/GamerTag]

Approx. Time of Issue & Timezone:
[11/19/2022, 08:15PM] [PST]

Reproduction Rate:
Constant (100%)

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ā€˜OKā€™
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here
    console-2022-11-20-04.10.10-e3c78b1a-b125-4f24-906b-0de7f2e81671.log (91.3 KB)

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ā€˜OKā€™
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
  5. Upload here
2

Error msg

Receive the error message: ā€œDisconnected from server: nonexisting_channelā€ after each kick.

3

Hi @LordSmultis, are you still encountering this error now?

4

yes, just happened again 5 min ago. I have found out that doing a complete restart of my computer will resolve the issue. Just closing the game isnā€™t enough. It appears to happen if I am playing, then close out the game. If I open the game a 2nd time without restarting the error will occur every time.
console-2022-11-21-04.51.45-35742370-3c56-48da-b69b-7ea586055427.log (79.9 KB)
darktide_launcher.log (329.7 KB)

1 Like
5

Thank you!