Refund cosmetics - Faran Alsadar

Issue Type (Required):

Refund an Item

Issue Description (Required):

Issue Type (Required):
Refund an Item

Issue Description (Required):
Hi, I am requesting a refund on a few cosmetic items that I never wear but had purchased mistakenly. I was not aware that I could request a refund for cosmetics until now and I have spent a good amount of money on aquilas thus far (about $300) and would please like some of them back. Thank you!

[PC] Do You Use Mods? (Optional):
No, I don’t use mods

Reproduction Rate (Required):
Once

Platform (Required):
Steam (PC)

Player ID (Optional):
Steam ID: 76561198007094484

Upload Supporting Evidence (Optional):
commissar2.jpg
commissar2.jpg
980×576 174 KB

commissar.jpg
commissar.jpg
968×573 164 KB

armageddon.jpg

Hi @C405,

We’re able to refund cosmetics as long they were purchased within 30 days.

I’m unable to view your uploaded images - would you mind re-attaching images or providing the names of the cosmetics you wish to refund (again, as long as this is within 30 days of the transaction).

Thanks!

Hi here is the cosmetics I want to refund. Thanks.

I’m unable to locate the purchase, could you double-check that the provided Steam ID is correct, please?

Hi Julia, thanks. Steam ID should be Steam Community :: C405

Great, I’ve refunded the item pictured in your previous reply.