Processing Inquisitorial Clearance

Warhammer 40,000: Darktide Technical Support
1

Issue Type (Required):

Stuck on Loading Screen

Issue Description (Required):

Ever since a few days ago I have not been able to play. The game loads up and gets stuck on the initial screen before character selection “Processing Inquisitorial Clearance” after leaving it sit for 10 minutes.

I found this help page https://support.fatshark.se/hc/en-us/articles/15602302536861-Excessive-Loading-Times-or-Becoming-Stuck-on-Processing-Inquisitorial-Clearance-Screen and have tried everything listed for the Steam install. Also tried uninstalling the game and not enabling mods. Nothing works and I’m not able to play.

[PC] Do You Use Mods? (Optional):

Yes, and I’ve tried disabling them

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

PC - Steam

Player ID (Optional):

2

Sorry to hear this. Could you share a recent console log with us, please?

3

I was able to resolve this by uninstalling Steam and reinstalling it. Very strange issue as no other games were affected and Darktide worked the previous day, then the next day it didn’t. No patches in between and I didn’t even reboot my pc or make any changes. I no longer have the logs since I deleted my settings folder.

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