Issue Description:
Game not registering gamepass on Xbox series x
Steps to Reproduce:
Can’t get past first screen it tries to sell me game pass which I already have then says can’t connect when I back out of the sales screen
Mission Name (If Applicable):
Platform:
[Steam/Microsoft Store/Xbox]
Xbox series x
Player ID:
Approx. Time of Issue & Timezone:
Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)
Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]
[PC] Upload Console Log & darktide_launcher.log:
[Instructions: How To Provide a Crash Report, Console Log, or darktide_launcher.log]
Could you share your GamerTag with me please?
No luck looking it up, I suppose as you haven’t been able to reach the stage in which your account is created in our backend.
Are you 100% certain you have an active Game Pass subscription?
It may be that you need to speak with Xbox Support about this.
Yes I have the console game pass
I’m pretty sure if I didn’t it wouldn’t have downloaded the game
I wonder if you were able to download whilst your subscription was active and then perhaps it expired?
Nope it’s a fairly new subscription got the Xbox back when starfield came out and it’s still running the last payment came out only a couple of weeks back. So unless you are only allowing the game on the ultimate gamepass subscription and not the consol gamepass I can’t see why it’s not even allowing me to log in
As a just in case I redownload the game yesterday and still no change was hoping with the update maybe something would work now but no such luck.