Backend error on game pass

Issue Description:
when i try to play the game on the series x it either says “backend error” or “failed to load player profile”

Steps to Reproduce:
Trying to load the game.

Mission Name (If Applicable):

Platform:
[Steam/Microsoft Store/Xbox]
Xbox game pass

Player ID:
Dpxstanky

Approx. Time of Issue & Timezone:

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)
100%


Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

[PC] Upload Console Log & darktide_launcher.log:
[Instructions: How To Provide a Crash Report, Console Log, or darktide_launcher.log]

I’ve sent you a DM.

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