Not able to use chat

[iLuvFS]

Issue Type (Required):

Other

Issue Description (Required):

The chat is not workiong correctly

Steps to Reproduce (Required):

1. Start any mission
2. After a few mintues, when i try to chat, i can type a message in the chat but it won’t show up in the Chatlog after sendig it. Also no one is responding to it, so i guess that no one is receiving it

[PC] Do You Use Mods? (Optional):

Yes, and I’ve tried disabling them

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

PC - Steam

[HotRod]

This is a constant issue for me as well.

[iLuvFS]

I have some additional indormation:

• It seems that this issue came with patch 1.11.3, i have not had any problems with the chat for months
• Voice Chat is completely broken from the start up. I have it on push to talk and when i push the button, nothing will happen. Not even the little notification on the bottom left will appear.
• Sometimes the chat is also completely broken from the start of the game

I have tried to repair the game through steam, but it didnt help.

Here it broke from start directly

Most of the time after a few mins i will try to chat:

And nothing will happen:

[iLuvFS]

Sorry brother. It is really a pain in the behind, having to deal with such issues in a coop game

[Univers]

I have the same Issue since Yesterday

[iLuvFS]

More Information:

trying these fixes:

https://support.fatshark.se/hc/en-us/articles/15604389552157-How-to-Resolve-Connectivity-Errors-Latency-Issues-in-Darktide-Backend-Error-Error-Code-2001-2014-3013-More

• Flush Your DNS
• Check Your Internet Speeds
• Reboot Your Router and PC/Console
• Enable UPnP
• Port Forwarding
• Uninstall cFosSpeed (wasnt installed)
• Check Changes to Your PC’s Hosts (None i am aware of)
• Switch to a Wired Connection (tried W-LAn and LAN)
• Ensure the Steam Client Is Up-to-Date
• Delete AppData & Verify Integrity of Game Files
• Set Steam’s Download Region
• Disable Your Mods

None of them helped. I have also tried to Enable this setting - without any positive impact.

I have also tried to play on my laptop in the same network. And it works - kind of. I have issues with the chat, sometimes i have delays in sending text messages. But in the end i can write with the people.

I have tried to use a mobile phone as a hotspot and i could play one session without breaking chat, which is way longer then i could on my home network.

I have checked my router: Last updadet firmware was in february. There was no change in the settings. No one other than me can change the seetings in the router. Also there was no new software etc on my pc.

Before the update i had no issues with chat.

Edit: i dont know what you did in the last update, but please roll the respective change back. This coop game, especially in havoc is not palyable with only randoms and no communication.

[dexterous5207]

i have this issue as well, but it only seems to be happening in havoc

[iLuvFS]

Windows

This seems to improve the problem, But it DOES NOT fix it for me

@dexterous5207 @Univers @HotRod

[Devisator]

the social interaction side of Darktide has been a disaster from launch and you know what after all this time from 2022 i belive this is intended and not at all a bug. good social interaction in a game brings a level of toxicity that has to be moderated by fatshark by deliberately making the social interaction side of the game broken means that they can save time and money.

[iLuvFS]

That is a weird take. When the likely reason is just that they have limited ressources and just have other priorities. If they don’t want to moderate, they could have just not implement a chat. If the chat ‘only’ works for ~90% of the active players, they’d still have to moderate it?!

[Devisator]

its not a weird take at all i consider fatshark to be a professional and serious game developer yet i cant think of a coop game that has a problem with social interaction since its a critical element of a coop game. like i said before darktide isnt a new game it launched in 2022 they have had plenty of time to make darktide in line with other coop games social interaction wise, again i think the reason for problems are intentional.

[FatsharkJulia]

Please rest assured this is not intentional. This issue arises as a result of an incompatibility with our voice and chat provider, Vivox.

For anybody experiencing this, could you let me know which country you’re playing from, and the name of your ISP (Internet Service Provider) please?

[iLuvFS]

Deutsche Telekom AG / Germany

[FatsharkJulia]

Interesting, I recall we’ve had some issues with Deutsche Telekom in the past - keen to hear if anybody else is using the same ISP.

[Phracatti]

Hungary - Telekom, which is a subsidiary of Deutsche Telekom AG indeed.

[FatsharkJulia]

Had another report from a player via DM also using Deutsche Telekom and having inconsistent issues with chat - I plan to reach out to them (Deutsche Telekom that is) tomorrow.

[iLuvFS]

Thank you, after days of not having problems today i can’t play a single game without chat breaking!

[FatsharkJulia]

I am currently in an awkwardly translated live chat with Deutsche Telekom. I’ll keep you posted!

Edit: First representative ended my chat

[FatsharkJulia]

No luck, unfortunately - it doesn’t seem possible to speak to somebody without an active account.

Is anybody with a Deutsche Telekom account able to reach out to their support services, and query the blockage with them?

The required ports for our voice and chat provider are:

Destination port ranges
All communications start as outbound communications from the client and only require that a firewall allows communication back on the same UDP port.

• TCP: 443 - for web server (HTTPS)
• UDP: 12000 - 52000 - for voice media (RTP)

Subnets

The following list is current as of September 04, 2025.
85.236.96.0/21 85.236.104.0/23

[iLuvFS]

I will try it later
Edit: i immediatly regret my decision.