Hi, it’s me, the guy with constructive input usually.
If you had asked me 3-4 days ago about Fatshark listening to customers, I would have had very different things to say.
However, given this information:
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Level 35 talents are back at level 30
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Amulet of Ashur is global to all characters
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Various changes reducing influence of stagger since 2.0.3
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I saw the first example this morning of a community post from the beta, to my knowledge, directly resulting in a gameplay mechanic change reflecting the suggestion itself, according to a developer that says it’s scheduled for a future release: Just reward (Bounty Hunter's lvl 30 talent) needs a reconsiderstion (as a side note, don’t scare off a dev by spamming him just because I linked his post in a positive way)
Given this information, I am able to at least give Fatshark the benefit of the doubt that they are listening to customers, but their exact process is not too transparent. Once you release something and have significant dev/design time around a feature, it’s hard to justify throwing that work away outright. Especially imagine from the dev perspective “oh yeah they hate everything, just chuck it and rollback everything”. That’s very demoralizing for a dev. It’s demoralizing if it was their idea and it’s demoralizing if it wasn’t their idea, but they were the one assigned to implement it. It sucks having features pulled from the live environment because people hate them.
So far, they want a compromise solution to stagger that will hopefully make everyone happy, but it takes time to find that balance.
To be honest, I think the big 2.0 release should have been broken up into smaller releases. It would’ve allowed more directed feedback to the individual issues: Cataclysm, stagger, Beastmen, talents, weapon changes, and Weaves. Individually, the problems with each of these things are not too bad, but they snowballed into this mess where suddenly everyone hates different things in 2.0 and everything feels like it’s on fire, so everyone is fixing something in house.
If it was something like:
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Stagger = 1.7 patch ~ maybe late April or early May
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Cataclysm (free update tbh, feels weird to pay for a difficulty) = 1.8 patch ~ mid-July, maybe accompanied with the betas for new stuff as a separate thing
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Talents/weapons = 1.9 patch ~ based on feedback driven from beta above
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Winds of Magic (Beastmen + Weaves) = 2.0 patch ~ based on feedback driven from beta, given more time to fix WoM-specific stuff instead of just the talent reworks and weapon changes.
I think the changes would have been more well-received and they could actually observe player numbers and feedback directed at each individual things, as opposed to “oh god people are just angry about everything and frothing at the mouth”. It also would’ve just been nice to have an update thrown in every now and then to show “hey we’re working on stuff, try out some changes”.
The jump from 1.6 to 2.0 was jarring for a lot of players.