Near Constant Deadlock Crashes

Warhammer 40,000: Darktide Technical Support
1

Issue Type (Required):

Crash - During Play

Issue Description (Required):

I’ve seen a few previous posts on deadlocking & tried the “Deadlock_timeout = 60” but that hasn’t seemed to help?
I still deadlock at 16 seconds on the crash report.
Sometimes this happens 3 times all in the same match, I load it up & rejoin for it to happen again.

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

PC - Steam

[PC] Crash Report (Optional):

GUID: 7beab7a9-cbc5-40e7-b408-00e7d27e895f
Log File:
Info Type:

[Engine Error]: Deadlock detected. Update was not called for 16.0 seconds. You need to supply a crash dump or a crashify link in the report since the callstack for this crash is irrelevant.

2

Hi! You should be able to resolve this by disabling the Overwolf Overlay.

2 Likes
3

Hi Julia!

Thank you for the quick response, I have uninstalled Overwolf & restarted my PC but I am still getting the deadlock error albeit a lot less. Only twice in 5/6 rounds.

GUID: dd356afb-42d9-48b2-9781-56aee954f412
Log File:
Info Type:

[Engine Error]: Deadlock detected. Update was not called for 16.1 seconds. You need to supply a crash dump or a crashify link in the report since the callstack for this crash is irrelevant.

4

I’ve spoken to one of our Engine Developers, and I’ve received this advice for you:

Change deadlock_detector_enabled = true to deadlock_detector_enabled = false in the win32_settings.ini, which can be located in Steam\steamapps\common\Warhammer 40,000 DARKTIDE\bundle\application_settings.

2 Likes
5

I have the same issue now. The fix does prevent the crash but it doesn’t do anything for the slideshow buildup

6

Fixed my issue with vsync on and fps lock

2 Likes
7 
19:26:24.431 warning: [Profiler] Stall 63118 ms: 
    Application::update 63125 ms
        MyGame::update 63125 ms
            wwise_plugin 63118 ms

we are working on fixing audio stutter and hangs in wwise, so could be that this is resolved by trying out the experimental branch. I will check how to access it, note that the fixes is not live yet, im trying to push so we can make it public today.

This is the info from the log, but the previous response has been locking at the crashdump, so I dont think OW might be your issue.

2 Likes
8 
20:46:29.901 warning: [Profiler] Stall 60548 ms: 
    Application::update 60558 ms
        MyGame::update 60558 ms
            wwise_plugin 60548 ms
20:46:29.902 warning: [Profiler] Stall 60558 ms: 
    Application::update 60558 ms
        MyGame::update 60558 ms
20:46:29.903 warning: [Profiler] Stall 60548 ms: 
    ThreadPool::do_work_while_waiting_for_event 60548 ms
20:46:29.927 warning: [Profiler] Stall 60584 ms: 
    Application::update 60584 ms

same issue in the second log

1 Like
9

cTYPtKTsfMDsLHAV

is the key for accessing the experimental branch on steam. If you want to try it out.

2 Likes
10

the fixes is in the main branch on steam now with 1.6.2 so let me know if you still have these issues.

2 Likes
11

Hi!

Sorry I hadn’t played much but it looks like the deadlock and issues seem be gone!

This sadly was replaced by 2014 but I think that’s related more with internet connection since when it happens it’s like my pc loses connection completely for a few seconds.

12

can you upload a game log after a session were this happens?

%appdata%/fatshark/darktide/console_logs

1 Like