Mouse issues Xbox series X

Issue Description:

The game is not registering a left click while a right click is being held at the same time

I have tested for faulty clicks, this has been confirmed not to be the issue and works perfectly in darktide

Left clicking behaves normally when it is the only click being attempted, for example only left clicking with a mele weapon or shooting without zooming in at the same time.

A quick Google search has shown me that a lot of people are experiencing this same issue

Changing ports, restarting and reinstalling do not resolve the issue

Steps to Reproduce:
Plug in a Razer Death Adder Essential (in my case)
To the Xbox series X
(I have tried a second mouse, Anker Precision Gaming Mouse, which also produced the error)

To note: The Anker mouse, I was using on Xbox for a long time with V2 and it worked perfectly so I think I can rule out compatability issues with specific mice, unless a game update has introduced some.

Zoom in with ranged weapon by holding right click
Left click will then not trigger a shot because you are attempting to press both left and right click at the same time

Hold block with right click
Left click will then not trigger a push as you are attempting to press both left and right click at the same time

Hold block with right click
Holding left click will then not trigger a push attack as you are attempting to press both left and right click at the same time

As normal left clicking on its own triggers an attack or a shot, it seems to be an error in the game not being able to recognise both clicks being pressed at the same time.

Map Name (If Applicable):

Platform:
[Steam/Xbox/PlayStation]

Xbox series X

*Player ID:
DreKoig

Approx. Time of Issue & Timezone:
GMT 10:00PM Oct 14 2023

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)

Constant (100%)


Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]
Video is quite short due to size limitation, but it is uploaded
Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Vermintide 2\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here

Upload user_settings.config:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Vermintide 2
  4. Locate the user_settings.config in this directory
  5. Upload here

I have seen on a Reddit post that this issue has been discussed and a Dev was having a hard time reproducing it. Hopefully from the video, you can see that it really is happening and it makes the game largely unplayable as these are very key actions that cannot be performed.

It is also worth noting that if you bind attack to a keyboard key, the push attacks and pushes work fine, it is just if two mouse buttons are pressed at the same time it doesn’t register even if attack is bound to a side mouse key

I hope you are able to identify this problem and solve it as I’ve been waiting to play Sienna’s career for so long, now its finally almost here, the game is broken:(
Thank you :slight_smile:

UPDATE: The mouse went back to normal behaviour (with no changes my end) for 1 game at 4:00pm GMT, but now as of 5:54pm GMT it has reverted back to the above error

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