Missing cosmetic

Hi, I purchased the cosmetic upgrade package for Grail Knight on 03/23/2020 but I only have access to the character and there are no cosmetics or frame whatsoever.
This is my steam ID: https://steamcommunity.com/profiles/76561198057163273/
This is my receipt

Thank you.

Have a look at this article, it may explain it: https://support.fatshark.se/hc/en-us/articles/360010034978--PC-What-About-Cosmetics-

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