Microtransaction Issue and Feedback

Issue Description:
I’ve been wary of buying many things in the MTX shop with the few Aquilas I have because I know the helms like to shave your head without warning. I just bought the Recusant’s Cage for my Zealot as the model in the shop showed it very stood-off from the head and face, which I assumed meant it wouldn’t shave my head and face. I was wrong.

Steps to Reproduce:

  1. Check any helm cosmetic in the MTX shop
  2. Guess whether or not it will remove your face/head hair
  3. Hope you’re right

Platform:
Steam

Player ID:
76561197965418616

Approx. Time of Issue & Timezone:
12/16/2022, 1240PM CDT

Reproduction Rate:
Constant (100%)

Upload Supporting Evidence:


Honestly, I’d love to return this cosmetic and get my 900 Aquilas back; I will literally never wear a head cosmetic on this character if it shaves his head/face, and I now don’t have enough Aquilas remaining to buy anything of substance from the current or future shop offerings.

I have 2 solutions for remedying this issue moving forward for myself and others:

  1. Let us see the gear modeled on our character rather than a digital mannequin. I undertand there may be technical limitations to implementing this (particularly in a timely manner).
  2. Put a sentence at the beginning/end of the item’s description (or any sort of indicator anywhere, really) so we know what helm cosmetics shave our heads/faces (i.e., Removes [head/facial] hair)

It feels really bad to see something neat/exciting in the MTX shop and have to decide whether or not to gamble on the end result; it feels even worse to lose said gamble.

2 Likes

Bump

Spent money for this helmet and now my character has leukemia?