[Microsoft Store] Unable to access DLC classes

Warhammer 40,000: Darktide Technical Support
1

Issue Type (Required):

Error - (Other)

Issue Description (Required):

I’m unable to access both the arbites and the hivescum DLCs, despite having purchased them both, and having played both in the past.

The issue persists through reinstallation, %appdata% purge and data verification.

Screenshots of the issue attached. I’m able to provide purchase receipts for both if needed.

Screenshot 2026-03-18 115852
Screenshot 2026-03-18 115852686×232 43.5 KB

Screenshot 2026-03-18 115911
Screenshot 2026-03-18 115911713×247 47.3 KB

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

PC - Microsoft Store

Player ID (Optional):

Raist9324

2

Hi Raist, could you check that you’re logged in to the same account on both the Microsoft Store app & Xbox App on your PC?

I ask as any discrepancies here can cause issues with DLC entitlements not being recognised properly.

3

Yes, I can confirm that. Both the xbox app and the microsoft store show the DLCs as owned and link to the same account

4

Would you be able to send me a screenshot showing this so I can share it with our developers, please?