Matchmaking not working GP

PC Game pass
Lvl 30 mainly (often lower levels)

Not sure if this is a player issue or matchmaking issue but i have played dozens of games alone and its getting annoying.

Is there a way to loosen the match make criteria?

Bots arent up to scratch of vermintide and struggle in malice. Which is fine if they just filling in an empty seat while match making does its thing. But its not.

We’re looking into this. Apologies for the inconvenience.