Lost Aquilas on crashing in the Cash Shop


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Issue Description:

I was in the cash shop with 2500 Aquilas since I preordered the game. While scrolling through the shop I was going to purchase the Ogryn set for 2400 Aquilas when the game crashed. On reboot and looking back into the cash shop, the game said I had 0 Aquilas and asked if I wanted to buy more. This happened even though I hadnt bought anything from the shop yet.

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Open Cash Shop

  2. Go to Ogryn 2400 Aquilas set

  3. Game crashed for me there

  4. Play Chasm Logistratum as Ogryn (Skullbreaker)

  5. Navigate to the medical station before Burnside

  6. Crouch-slide into the dumpster next to the blue and white Tertium sign

  7. Get stuck

Mission Name (If Applicable):


[Steam/Microsoft Store]


Player ID:
[Steam ID/Steam Profile URL/GamerTag]

SillyJish/Steam Community :: Silly Jish

Approx. Time of Issue & Timezone:

12/7/2022, 10:00PM [CST]

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)


Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
  5. Upload here

These issues usually resolve on their own, have they reappeared since?