Hi there, I have an Alienware 15 R3 which I use to play Vermintide 2. Today my keyboard’s backlight quit working when I launch the game. This issue has seemingly arisen out of nowhere. I have been playing for several weeks now. Typically, the game changes my backlight according to where I am (regar…

I’ve queried this internally to see if anybody has any ideas on how to resolve this.

Thank you, I wouldn’t be surprised if this is an Alienware issue but any help which can be provided is appreciated. It has started working again intermittently but in no part due to any updates (as far as I can tell).

Does it use seperate RGB software? I had RGB software that threw up errors ages ago. I think it was something to do with the AntiCheat in my case though.

I could try and see if Easy Anti-Cheat is causing issues. I’m not sure where I’d look to find out though. Alienware Command Center is the software that controls my RGB lighting.

I have to disable the RGB .exe and it works. I think anti cheat recognises it as a malicious software.

Sounds like this: [image] Game Security Violation Technical Support We do use Easy Anti-Cheat, and this error is due to EAC considering something running on your PC as ‘suspicious’. This is common with RGB controllers as they commonly use old, exploitable drivers. Unfortu…

Launching Game Disables Keyboard Backlight

Warhammer: Vermintide 2 Technical Support

DatDing15 April 2, 2020, 8:27pm 7

Sounds like this:

Topic		Replies	Views
Game security violation with g skill light software Technical Support acknowledged	3	1568	October 23, 2019
Anti cheat error RGBFusion.exe Technical Support acknowledged	2	1116	April 13, 2020
Game Crashes on starup LED Keeper.exe Error Technical Support acknowledged	2	2723	January 20, 2020
Eazy-cheat swears at another program Technical Support acknowledged	1	722	May 10, 2021
Game Security Violation (#00000018h) Technical Support acknowledged	1	844	January 7, 2021

Launching Game Disables Keyboard Backlight

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