KNOWN ISSUE: Out of Memory

Issue Description:

Crash Report (If Applicable):
GUID: 9b7cd6f7-4055-42ed-99ec-ec64351387ab
Log File:
Info Type:


Platform:
Microsoft Store: xbox

Player ID:
GamerTag: LittlestMousy

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here
    console-2022-12-08-13.34.47-9b7cd6f7-4055-42ed-99ec-ec64351387ab.log (34.5 KB)

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
  5. Upload here
    darktide_launcher.log (307.9 KB)

Also i made sure to do everything in the performance pannel, i close any other background program, uninstalled my tablet drivers. but always get that fatal error. My RAM is 8Go but i am told it’s not normal

After Hotfix 1.0.14 it got a lot better, but RAM usage still accumulates quite fast. New Session in hub i have around 4-5 gb usage. After some rounds it grows to 6-8 gb usage. The memory leaks are still not solved completely imo.

This error did not happen until yesterday, and I have checked my memory and it is fine.

Platform: Steam
Player ID: Steam Community :: Sandwich Slap

crash_dump-2022-12-11-05.31.53-54574d99-93f1-4aaa-bb68-116f815fbcc0.dmp (632.9 KB)

console-2022-12-11-05.31.53-54574d99-93f1-4aaa-bb68-116f815fbcc0.log (7.6 KB)
darktide_launcher.log (743.1 KB)

Is there any update on this? I still cannot play the game even though there is no issue on my end. I know there is a lot of work on your plate, but this seems like a pretty major fix. Even just a “Hey , we are working on a fix for this” would go a long way. I look forward to getting back to purging heretics.

Issue Description:
Out of memory crash.

Crash Report (If Applicable):
GUID: 75f8d6c6-ccb6-426e-a30e-eef3115ee1f1
[Crash Link]:
crashify://75f8d6c6-ccb6-426e-a30e-eef3115ee1f1

Error Displayed (If Applicable):
Out of memory

Steps to Reproduce:
1 - Join a mission in mission selection screen
2 - Upon entering game session, crash to desktop

Mission Name (If Applicable):
Refinery

Platform:
Steam

Approx. Time of Issue & Timezone:
12/15/2022 ; 19:57 CET

Reproduction Rate:
Once for now

Upload Console Log:
console-2022-12-15-18.49.31-75f8d6c6-ccb6-426e-a30e-eef3115ee1f1.log (112.5 KB)

Upload darktide_launcher.log:
darktide_launcher.log (101.4 KB)

After a week of errors and issues, now there’s a memory leak… Great…
I’ve been able to play about 35h so far with multiples crashes and reports sent to you guys, so my rig is not the problem here…

Crash Report
GUID: 4516bda5-46dd-4ff3-97bf-212cc8728afc
Log File:
Info Type:

Error Displayed:
Out of memory. CLose background applications and try again.

Steps to Reproduce:
0. Turn off everything in the background. The only things running are Steam and the game.

  1. Power up launcher and click Play Game.
  2. Get to the screen after the scene that you have to hold the spacebar to skip.
  3. Press spacebar to continue.
  4. Crash and get the error message. I am able to hear what sounds like a fire burning background audio while the error message is displayed and waiting fo rme to press OK.

Mission Name:
N/A

Platform:
Steam

PlayerID:
glurkon7 (Steam ID)

Approximate Time of Issue and Timezone:
[12/16/2022, 10:01 PM]

Reproduction Rate:
Constant - happens every time I try loading into the game.

Upload Console Log:
console-2022-12-17-03.00.52-4516bda5-46dd-4ff3-97bf-212cc8728afc.log (33.7 KB)

Upload darktide_launcher.log:
darktide_launcher.log (296.8 KB)

Additional Information:

  1. I have already ensured the ‘Virtual Memory’ is already set to ‘Automatically Manage Paging File Size for All Drives’
  2. My PC Specs are as follows:
  • NVIDIA Quadro P2200
  • Intel i5-10600K CPU @4.10GHz, 4104 Mhz, 6 Core(s)
  • 16 GB RAM
  • 23.8 inch ASUS VP249 monitor
  • Resolution 1920 x 1080
  1. From the launcher settings button I have it set to Low.
  2. A few days ago I bought the game and tried to start it and I had the exact same problem as well as when I initially start the game directly from the launcher, it was giving me a shader cache error ‘Exit Code = 1’. But the game would still load and get to the problem that I am reporting above. I uninstalled, refunded and waited for you guys to get another patch out before once again trying to play the game. This time I did not encounter the shader cache error, but came to the same Fatal Error - Out of Memory crashing error.

Any help would be appreciated. Thanks

Hi.
I looked at your crash dump file, and it seems that something goes wrong when it attempts to load the shader cache. No idea why this have happened, but I believe the files have been corrupted somehow. It should be resolvable by removing these files from your %appdata%/Roaming/Fatshark/Darktide folder:

  • shader_cache.hans
  • shader_library.pso_lib
  • state_stream_library.pso_lib

Remove these files will cause the shader cache builder to run again and hopefully generate non corrupt files.

2 Likes

GUID: dc18b133-a490-4e9d-8488-8d7144c9d82b
Log File:
Info Type:

Issue Description:
Out of memory error/crash

Console log:
console-2022-12-22-15.53.51-dc18b133-a490-4e9d-8488-8d7144c9d82b.log (392.8 KB)

Launcher Log:
darktide_launcher.log (308.1 KB)

Crash dump:
crash_dump-2022-12-22-15.53.51-dc18b133-a490-4e9d-8488-8d7144c9d82b.dmp (725.5 KB)
Platform:
Steam

Player ID:

Specs:
RTX 2060 Super 8GB
intel i7-9700k
32GB DDR4 3200mhz
4TB HDD


It will mostly happen after I finish a mission or two, then when loading into another i’ll get hit with the out of memory error. Once it occurs, I’ll have to restart my entire system just for it to happen again after a mission or two. I have a paging file set, I’ve tried having different amounts of worker cores set, I’ve tried lower settings and higher settings, nothing seems to work. Any help would be appreciated a ton! thank you for your time!

GUID: cab668c7-512e-4de4-8c79-104ba5cb3f6b
Log File:
Info Type:

Error Displayed:
Fatal Error!
Out of memory.
Close all background applications and try again.

Steps to Reproduce:
0. Turn off everything in the background. The only things running are Steam, Discord and the game.

  1. Power up the launcher and click Play Game.
  2. Get to the screen after the scene that you have to hold the spacebar to skip.
  3. Press spacebar to continue.
  4. Crash and get the error message. I can hear what sounds like a fire burning and rain falling in the background audio while the error message is displayed and waiting for me to press OK.

Mission Name:
N/A

Platform:
Steam

PlayerID:
petrus668 (Steam ID)

Approximate Time of Issue and Timezone:
[22/12/2022, 10:00 PM]

Reproduction Rate:
Constant - happens every time I try loading into the game.

Upload Console Log:
console-2022-12-23-01.06.25-d77604c4-8a56-4044-977a-3c1b5368635e.log (32.7 KB)

Upload darktide_launcher.log:
darktide_launcher.log (469.1 KB)

Additional Information:

  1. I have already ensured the ‘Virtual Memory’ is already set to ‘Automatically Manage Paging File Size for All Drives.’
  2. My PC Specs all follow the minimum requirements to play the game, even higher than necessary.
  3. I have also verified the game files via Steam to check if any got corrupted during download, but everything was fine.
  4. From the launcher settings, I have the Quality set to Low and all other settings set to Off.
  5. I’m from Brasil.
  6. I bough the game today with the Imperial Edition and havent been able to play it yet. It costed me a lot of money and since I aparently cant refund it, I’m trying everything to make it work.

I am desperate, please help.

Thank you so much! The game loaded up again after I deleted these files. I appreciate you and your team working on all these issues. Now to purge more heretics.

I can’t play the game yet, I’m still having issues on loading in and I’ve tried everything on my end. Is there any kind of update on the problem? Even a “we’ve looked your problem and are working on it” would go a long way, I don’t want to refund this before even having a chance to play.

From the log file, it looks like you’re running Driver version: 44187, that’s nearly 3 years old. Updating your driver may help, but I don’t think your hardware meets the minimum spec.

The GTX 1050 is about 50% slower than the minimal spec GTX 970.

The i5 7400 is about 10% slower than the minimal spec i5 6600.

Not trying to be mean, or rude or anything, but you do not meet the minimum specs for the game. You’re close on the CPU but way under on the GPU. I would go for an system upgrade, or a refund.

Oh… dam, didn’t notice that. Thanks for the heads up.

Still dealing with this constantly. I either need to restart my entire system for it to still happen after a mission or 2, or if i’m lucky, sometimes i just restart steam and it MIGHT let me play again, but most of the time i just have to restart my whole system. I’m 50 hours in and i love the game, but man it sucks when this happens constantly ):

Issue Description:
Still constantly getting the out of memory error after a mission or two for the past few weeks.

Crash Report (If Applicable):
GUID: ef23aa31-311b-45eb-bbd6-fad5974c9436
Log File:
Info Type:


Error Displayed (If Applicable):
Error! Out of memory!

Steps to Reproduce:

  1. Finish a mission or two
  2. Try loading into another mission
  3. Game proceeds to say out of memory, no matter how many times i try reconnecting.

Mission Name (If Applicable):
N/A

Platform:
Steam

Player ID:

Approx. Time of Issue & Timezone:
N/A

Reproduction Rate:
100% After one or two games/missions played

Upload Supporting Evidence:
N/A

Upload Console Log:
console-2022-12-29-19.11.18-ef23aa31-311b-45eb-bbd6-fad5974c9436.log (47.6 KB)

Upload darktide_launcher.log:
darktide_launcher.log (391.1 KB)

Additional Information:
I understand that there’s already a pinned thread about the issue, but this has been a persistent issue for me and tons of others for the past few weeks and I just my voice to be heard. I’ve also already posted on the thread as well, but with no response nor luck.

Specs:
2060 Super 8GB
i7-9700k @ 3.60 ghz
32GB DDR4 @ 2900 mhz
4TB HDD

How have I been playing for a month completely fine and this is an issue only now? It has to be software.

Issue Description: Out of Memory error crash when lauching the game (after cinematics, when waiting for Inquisatorial Authorisation to load the menu). I have more than the minimal setup, I’ve emptied the disks, reinstalled the PC, tried both SSDs, did all I had to do regarding Automatic paging file size managing, everything I could. Maybe it’s my GPU ? Please help.

Crash Report (If Applicable):
GUID: fc99f705-b554-4317-bdd7-dfce7a8ffb7c
Log File:
Info Type:


Platform:
[Steam/Microsoft Store]

Player ID:
Steam ID : 76561198019020455

Upload Console Log:
console-2023-04-19-15.05.20-aaec543f-511a-4411-9e47-cb70df63b8a7.log (37.5 KB)
console-2023-04-19-15.39.22-38998dfd-2e70-4aa5-aa7f-aee23dca6af6.log (42.5 KB)
console-2023-04-19-15.45.11-9e221759-b8dc-4f7b-81c9-3818798c536a.log (36.5 KB)
console-2023-04-19-15.54.13-2cd970b9-992e-4671-82cb-2839c1c643fb.log (36.4 KB)
console-2023-04-19-15.58.02-fc99f705-b554-4317-bdd7-dfce7a8ffb7c.log (36.3 KB)

Upload darktide_launcher.log:
darktide_launcher.log (218.9 KB)

I’ve never had any issues with RAM before, but since the last patch i suddenly get extremely high RAM usage?

image

Just started getting this error since the most recent patch.
Seems to occur if I play/run the game for 4-8 hours or longer…?

I can’t help but suspect a memory leak, since the initial memory usage isn’t nearly close enough to meet my RAM’s limits… 16gb same as folks here.