KNOWN ISSUE: nonexisting_channel / Error Code: 2001

[Obed_Marsh]

This one is more stable still some crashes on returning to hub after mission completion

[JSBaron]

Since downloading this Experimental Beta, my framerate dropped about 5- 10 average and I now receive 2001 errors exponentially MORE often.

Before: 2001 errors often in MMO Hub and 100% of the time at least once in mission (could reconnect and finish mission). I should also note that I had these issues, but less of them, prior to last main patch.

Now:
console-2022-11-26-23.55.23-48ae5a62-9c8a-4e6b-a9fa-e38e6be880df.log (225.4 KB)

console-2022-11-26-23.46.20-94352df8-1d2b-4d90-b64a-3b611f5d250d.log (300.5 KB)

I can’t even get into a mission before a 2001. I get the error about 20 seconds into the MMO hub. I am about to try an attempt via a VPN.

Edit: As I assume I am in a timezone that has you sleeping, I will post a couple of updates as to my progress. Below is an error log created for this scenario: Using a VPN (better results than before) Joined hub, dropped out, joined hub again, got into mission. Dropped out early, reconnected. Finished the mission. Quit game. All dropouts were 2001 errors.

console-2022-11-27-00.13.59-810ea69b-8dc3-417d-a685-a89f4b6040dc.log (483.0 KB)

Final Edit: Interestingly, after a computer restart and going straight into game, no VPN, I managed to get three missions with only one 2001 error - I was the original player in 1st and 3rd games I think, and the error was upon the awakening of a daemonhost in the last mission (an easy difficulty espionage) The first two missions were power outages.
I have to revert back to the main patchline now because I’m definately suffering worse fps wise and there is some sort of memory issues happening when I close the program. Good luck.

[Nephalyx]

Still happening in the Experimental build and regular.

Issue Description:
After load into the hub, i got "Nonexisting_channel every 10/15 seconds. didn’t get any issue last beta

Error Displayed (If Applicable):
Nonexisting_channel error 2001
Steps to Reproduce:
a. create character
b. do or skip prologue ( no issue while doing it)
c. go into hub, do training (no issue doing it)
d. you arrive into “multiplayer hub” with others players, sent back to main menu after 10 seconds.

Platform:
Steam

Player ID:
Steam ID :76561198067961237/

Approx. Time of Issue & Timezone:
I’ve tried every day since the pre order beta came out. still havent been able to play.

Reproduction Rate:
Constant

Upload Console Log:
console-2022-11-27-05.30.25-e3d98c39-22bc-44b3-802b-f653afe5e3b8.log (93.2 KB)

[AK_Zephyr]

Issue Description:
Freeze followed by crash to desktop on experimental branch.

Crash Report:

GUID: 0e645b7e-bc0b-47f2-b764-cb82e9316f45
Log File:
Info Type:

---

Steps to Reproduce:
Not sure if reproducible but the following is what occurred during the session that resulted in the crash:

1. Reset launcher to defaults bringing worker threads to 21 (from 8 which appeared had been stable for a full round, also on the experimental branch)
2. Play as Phyker
3. Queue and start mission “Power Matrix HL-17-36” on the second difficulty.
4. Play until hacking event
5. Get hit by berserker causing shield to break

The game froze on a image that had the cracking blue overlay indicating my shield was broken. There was an audio line that was still playing from Hadron, which continued to play until the line was finished. Music was also still playing. The frozen screen continued being displayed for about 5-7 seconds and then I crashed to my desktop.

Platform:
Steam

Player ID:
Steam ID URL

Approx. Time of Issue & Timezone:
[11/26/2022, 11:36PM] [AKST]

Upload Console Log:
console-2022-11-27-08.15.15-0e645b7e-bc0b-47f2-b764-cb82e9316f45.log (227.8 KB)

---

[Acroly]

Tried experimental branch but crashed as usual in an mission.

GUID: ed71c521-6bc1-4a13-8fb7-a4e3e78beb2b
Log File:
Info Type:

---

console-2022-11-27-08.15.15-0e645b7e-bc0b-47f2-b764-cb82e9316f45.log (227.8 KB)

[nyannuke]

Issue Description:
Blight investigation mission gives me a 100% chance to get a 2001 error, unable to reconnect as it will give me another 2001 or crash altogether. If i also have a squad (4 people) i am able to get a little after the quarantine door to where the enemies are but as soon as they activate my game lags and eventually ill get the 2001. Any other map may give me a 2001 but reconnecting fixes any problems including lag. i have no other problems like this for any other map including Consignment Yard HL-17-36
Crash Report (If Applicable):
GUID: 071866e2-5841-4b52-8aaf-b510eabce4a2
Log File:
Info Type:

---

Steps to Reproduce:

1. join blight investigate mission
2. load into match/start of combat

Mission Name (If Applicable):
Hab Dreyko

Platform:
Steam

Reproduction Rate:
Constant (100%)

Upload Console Log:

1. Press the Windows key + R
2. Enter %appdata% within the search input and select ‘OK’
3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names

console-2022-11-26-07.12.06-071866e2-5841-4b52-8aaf-b510eabce4a2.log (176.4 KB)

[nerf]

Issue Description:
On experimental build. Error 2001 after about 30 seconds on a server. Playing as Ogryn. Can fight a few enemies fine, then they start skating through levels. Can see other players moving normally.

Crash Report (If Applicable):
Game does not crash, just 2001 error back to hub.

Steps to Reproduce:
Play any game.
Error 2001 back to hub.

Platform:
STEAM

Player ID:
[Steam ID/Steam Profile URL/GamerTag]

Approx. Time of Issue & Timezone:
11/27/2022 11:00AM Eastern NA

Upload Console Log:
Logs contain two disconnects. I reconnected after the first, and immediately error 2001 back out.

console-2022-11-27-15.55.31-310df515-9640-48df-b6b7-6dc378cb9c3a.log (155.9 KB)

[Deadlyphire]

GUID: 7b5a32ac-5578-4b0d-82bb-ba393e8ffa13
Log File:
Info Type:

---

Crash Report (If Applicable):
[Crash Link]:
crashify://7b5a32ac-5578-4b0d-82bb-ba393e8ffa13

Steps to Reproduce:
load into hub, new experimental patch, cosmetic change, walk for 5 minutes, client closes
Platform:
[Steam]

Player ID:
[Deadly phire/Deadlyphire]

Approx. Time of Issue & Timezone:
[11/27/2022, 1:37PM] [EST]

[goubios]

ok i have nothing new to add but i guess we can all agree that the hotspot working for everyone? at least for me … now somebody have a clue what might the problem with internet providers through router and a hotspot access to internet … ?

[FatsharkJulia]

POTENTIAL FIX NOW LIVE on the experimental branch for players impacted by nonexisting_channel (Error Code: 2001).

Already have the experimental branch selected? You might need to restart the Steam client for the download to initiate.

PLEASE READ THE INSTRUCTIONS BELOW FULLY! THANK YOU.

1. Open the Steam client
2. Right-click Darktide in your Steam library
3. Select ‘Properties’
4. Select ‘Betas’
5. Enter the password cTYPtKTsfMDsLHAV
6. Select ‘Check Code’
7. Select the ‘None’ dropdown, and experimental - Experimental Builds should now be within the list
8. Select experimental - Experimental Builds
9. Close the pop-up window
10. A +43.4MB download should now start
11. Play!
12. Post here to let us know the outcome

[Nephalyx]

same thing as before, join multiplayer hub, take 5-10 steps . get sent back to main menu, disconnected from server 2001.

here’s the log ;
console-2022-11-28-02.51.53-21994746-2fca-4f17-81d2-1b0a2eb1cdb1.log (65.2 KB)

[RitualColt]

console-2022-11-28-00.56.06-eb41f0ca-41ea-4966-846f-187bebb8751e.log (183.1 KB)
console-2022-11-28-01.38.14-f82b9b24-3433-4080-a7bd-748689003741.log (317.6 KB)
console-2022-11-28-03.41.05-b55203bb-a133-4a51-998f-319c763de3d9.log (86.5 KB)
console-2022-11-28-05.43.59-b9c87382-d9da-4b6f-bb32-17ce20008a9b.log (143.2 KB)
console-2022-11-27-22.38.07-6b4d3e6d-7147-46cb-acaa-e7ef13fa479b.log (366.0 KB)

These are all from my recent attempts to play the game in the last two days. i didn’t suffer from error 2001 until after the 1.0.8 update. I can walk around the morningstar no problem and stay in there for a long time but once i try to enter a mission I am either disconnected during the loading screen in the ship or as soon as the cutscene plays where the characters walk off the drop ship. i also crash at the end of a mission after the scoreboard or trying to rejoin a game. suffered from error “2007” or “internal error” before but now only error 2001. i have not been able to play the beta at all aside from a few times when the game decided not to disconnect me and i could play through a full match.

I am playing on steam and this is a 100 percent reproduceable bug. my steam ID is 76561198092018370

post is a bit long but will post more logs as they come. really dedicated to getting this fixed if it means i get to experience the game in an enjoyable way with my friends

[Haluri]

console-2022-11-28-04.15.30-038b655d-f424-424f-9255-28f9f9259814.log (566.8 KB)

Was getting a lot of Error: 2007 before the experimental patch. Ran three in a row without it but got the 2001 error loading into the hub after the third mission.

[Android421]

Just adding my experience. Maybe it will be helpful.

At the beginning of the beta i had 0 connectivity issues (issues i experienced were crash to desktop). Only yesterday did i start getting the 2001 and 4008 errors and it seems to me that its becoming more frequent as time goes on. So whatever it is it seems to accumulate over time (at least for me)

[GRAAK85]

Me too on the secondary computer. Before I had 2007 errors, now 2001.

Here are the logs

(OLD) KNOWN ISSUE: internal_error / Error Code: 2007

Ok, here’s the update. My gf tried on the secondary PC (laptop wifi-connected) and there is no trace of 2007 errors. BUT she met error 2001 (disconnections while playing) 7 times (see: 10.12; 10.14; 10.20; 10.25; 10.26; 10;27; 10.31). Basically it feels the same. Also: FPS went crazy low at moments. I don’t recall having had any 2001 before. Worth noting that at 07:00 a.m. this morning she had no disconnections at all except for a late error 4008 in the mission aftermath. Apparently the erro…

[nerf]

Tried with Experimental Build. Error 2001 out of a game. Newest logs attached. No issues in hub/ Joined game, single 2001 disconnect and quit. Same symptoms, first few enemies are fine, then they start skating around.

console-2022-11-28-17.40.24-aa7be767-7739-48d6-9a3d-738125248bd1.log (105.2 KB)

[GRAAK85]

A few experimentation with different connections (wifi first, then smartphone’s hotspot).

Premise: the latest experimental fix for error 2007 totally solved my issues, but not my gf’s.

See previous post (I’m replying to) for link to a log where error 2001 happened 7 times in a game!

Her specs:
CPU: Intel(R) Core™ i7-10750H @ 2.60GHz 2.59 GHz
GPU: RTX 2060. Nvidia drivers up to date, installed with clean install mode.
RAM: 16 Gb
drive: SSD
OS: W10

Now she just tried a new game and got 2x 2001: Here the log, see 17:03 and :08
console-2022-11-28-16.55.48-ab218c93-ebca-4be3-bd43-a77aa4017aee.log (155.2 KB)
The game was stuck at loading in after the second error and she killed it with Alt+F4.

Then she started the game again and about 17:18 she jumped to hotspot connection…and she got 1x error 2003 followed by a crash to desktop (see: 17:42).
Here is the log:
console-2022-11-28-17.21.38-2324a5f7-806a-452f-9b81-233c4950fa8e.log (135.0 KB)
and the dump:
crash_dump-2022-11-28-17.21.38-2324a5f7-806a-452f-9b81-233c4950fa8e.dmp (862.1 KB)

Crash had this specifics:
GUID: 2324a5f7-806a-452f-9b81-233c4950fa8e

Log File:

Info Type:

---

---

[Crash Link]:

crashify://2324a5f7-806a-452f-9b81-233c4950fa8e

[nerf]

Saw an update and tried another round. Made it much farther before getting 2001. Had a few instances of the horde skating, but then things seemed okay. Eventually the horde skated and I disconnected. But was able to play much longer before disconnecting. Time of disconnect around 3pm Eastern.

console-2022-11-28-19.49.03-ac4ab744-b85b-4a7b-aa12-33134c175d87.log (110.3 KB)

[Groggeth]

Played for about 15 minutes before enemies started skating around and then I disconnected with error code 2001. For reference, I’m on the experimental build and I’ve manually changed my DNS servers as one of the troubleshooting steps for this issue. Also had a hard crash-to-desktop (with no error code) while strafing sideways and hitting E looking at an ammo tin.

Console logs from tonight’s short session:
console-2022-11-29-04.04.02-81c1d973-5ed5-4fdf-bf2b-b60b64ce35c8.log (287.5 KB)
console-2022-11-29-04.45.07-b8ac6181-c222-484b-8c60-f0bf8bb2d6e6.log (113.6 KB)

[Suriel]

Im using the experimental build. Error code 2007 was fixed (THANKS!!!) but after 2-3 sec., i get a disconnect with Error Code 2001.

console-2022-11-29-08.56.05-c6de4ca1-81d7-4f70-bd85-c671c48b431d.log (36.4 KB)
console-2022-11-29-09.01.23-8f90c315-c610-4d76-b48f-f3ed4c20f5f3.log (151.2 KB)