KNOWN ISSUE: Missing Cosmetics & Soundtrack From the Imperial Edition, Pre-Order Beta Rewards (Helms), Pre-Order Bonus, & Devoted Rejects Pack (Vermintide)

Warhammer 40,000: Darktide Technical Support
151

List of Missing Items: Preorder Bonus, Devoted Rejects Pack (I have 96 hours in Vermintide 2 on steam)

Platform: Microsoft Store

Player ID:
Gamepass: Woebetide76
Steamprofile URL: Steam Community :: Woebetide

152

List of Missing Items:
Both Pre-order Bonus and Pre-Order Beta items from all characters.

Platform:
Steam

Player ID

153

List of missing items:
Missing all of Imperial Edition bonuses - cosmetics, currency, etc. Got the game + Imperial Edition as a part of nVidia GPU bundle deal.

Platform:
Steam

Player ID:
STEAM_0:0:161113385

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154

No beta rewards on my account.

Microsoft store version and my Gamertag is: LocoDutchGuy440

155

List of missing items:
Missing beta helmet, vermintide 2 items, twitch drops.

I got my imperial edition when I logged in the first time.

Platform:
Steam

Steam ID:
STEAM_0:1:13997

157

I am still missing the soundtrack after following these steps.
Missing Items: Soundtrack, Twitch Drop Lasgun Camo.
Platform: Steam
Steam ID: 76561197976409621

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158

Issue Description:
I am missing the preorder bonuses and the beta items

Crash Report:
N/A

Error Displayed:
N/A

Steps to repoduce:
Reloaded the game a couple of times and nothing has showed up.

Misson Name:
N/Ar

List of Missing Items:
Vanguard of the Imperium frame
The Atoman Star trinket
Beta Company Flak helm (Size: XXXXXL).
Beta Helm and Psykana Collar
Beta Vanguard Helm
Helm of the Devoted, bearing a Seal of Intolerance

Platform:
Steam

Player ID:
76561197967423443

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darktide_launcher.log (915.7 KB)

159

[quote=“FatsharkLev, post:1, topic:62914”]
Platform:
[Microsoft Store]

Player ID:
[GamerTag]
BoxedRocks

I’m missing all the Beta participant items, so the following:

A Beta Company Flak helm (Size: XXXXXL).

A Recon Company Beta Helm and Psykana Collar

A Recon Company Beta Vanguard Helm

The Helm of the Devoted, bearing a Seal of Intolerance

Please follow up on the next steps I need to take if this information is insufficient. I have also submitted a ticket. Thank you.

160

List of Missing Items:
All pre-order items, All pre-order beta items
Platform:
Steam

Player ID:

161

List of Missing Items:
Devoted Reject Pack
Pre-order Items
Beta Participant Items

Platform:
Steam

Player ID:
Steam ID: 76561198116107680

162

Missing Item:
Soundtrack

Platform:
Steam

Player ID:
Steam ID: 76561198034734911

163

List of Missing Items:
Devoted Reject Pack
Pre-order Items
Beta Participant Items

Platform:
Steam

Player ID:
Steam ID: 76561198017753656

164

missing items: soundtrack

platform steam

Steam ID: 76561198044009457

165

Missing items:
Beta Helmets for all characters

Platform:
Steam

Player ID:
76561198009693430

Notes:
Love the game by the way.

166

I too received the Imperial Edition from a purchase of an Nvidia card. I’ve been playing the beta since it launched and haven’t received any items from the pre-order, Twitch drops, Devoted Rejects cosmetics or the beta.

Issue Description:
I am missing my preorder, Twitch, Devoted Rejects cosmetics and beta bonuses.

Steps to Reproduce:

  1. Log into game.
  2. No Preorder, twitch, Devoted Rejects or beta cosmetics

I’ve reloaded the game and relaunched steam to no result.

Platform:
Steam

Player ID:
Steam ID: BukaTV

Approx. Time of Issue & Timezone:
12/1/2022 19.31 EDT

Reproduction Rate:
Constant (100%)

Screenshot of Steam DLC are absent of any DLC

ImperialEdition
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167

Missing Items:
Pre-Order items and beta helmets

Platform:
Steam

Player ID:
Steam id 76561198007245578

168

ssue Description:
I did not receive any pre-order, beta participation, or VerminTide owner items. All I got was the Imperial Edition items.

Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]
Not applicable

Error Displayed (If Applicable):
Not applicable

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]
Not applicable

Mission Name (If Applicable):
Not applicable

Platform:
[Steam/Microsoft Store]
Steam

Player ID:
[Steam ID/Steam Profile URL/GamerTag]
Steam id:76561198058806365

Approx. Time of Issue & Timezone:
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]
12/01/2022 10:00 AM UTC+8

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

QQ图片20221202100043
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QQ图片20221202100112

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169

I’m missing one of the Twitch drops: the Combat Sword skin. I received the Ripper Gun skin, and the Combat Sword skin is shown in my Twitch rewards, but it’s not showing when I examine a Combat Sword’s customization menu.

Platform:
Steam

Player ID:
76561197963351911

170

Platform:
Steam

Player ID:
76561197972302952

Missing Beta helmet and vermintide items

171

Missing Items:
Pre-Order Items, Vermintide bundle(Devoted Rejects), and Beta helmets

Platform:
Steam

Player ID:
Steam ID - 76561198059677141