KNOWN ISSUE: Missing Cosmetics & Soundtrack From the Imperial Edition, Pre-Order Beta Rewards (Helms), Pre-Order Bonus, & Devoted Rejects Pack (Vermintide)

Warhammer 40,000: Darktide Technical Support
62

I received the game with the purchase of an Nvidia graphics card in November. I played in the pre-release beta but was not granted the beta helmets.

Platform: Steam
**List:**pre-order beta helmets on all 4 classes
**ID:**Steam Community :: Post Nut

63

Issue Description:
I am missing pre-order frame and weapon trinket, as well as the beta helmets on all characters. I acquired the game through NVIDIA graphics card purchase. I also don’t think I have the devoted rejects pack.

Platform:
Steam

Player ID:
ID: 76561198163074203
Steam URL: Steam Community :: Mavinus

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64

I am missing the following: (I acquired the game via Nvidia GPU deal)

List of Missing Items:

Pre-order items:

Vanguard of the Imperium Portrait Frame
The Atoman Star Weapon Trinket

Pre-order Beta items:

  • A Beta Company Flak helm (Size: XXXXXL).
  • A Recon Company Beta Helm and Psykana Collar
  • A Recon Company Beta Vanguard Helm
  • The Helm of the Devoted, bearing a Seal of Intolerance

I did receive the Imperial Edition items.

Platform:
Steam

Player ID:
76561197970341471

65

List of Missing Items:
Pre-Order Bonus
-Vanguard of the Imperium Portrait Frame
-The Atoman Star Weapon Trinket

Imperial Edition
-Original Soundtrack

Pre-Order Beta Participation
-Beta Company Flak Helm (XXXXL)
-Recon Company Beta Helm and Psykana Collar
-Recon Company Beta Vanguard Helm
-Helm of the Devoted w/ Seal of Intolerance

Devoted Rejects Pack
-Nothing (I hope)

Platform:
Steam

Player ID:

66

[quote=“FatsharkLev, post:1, topic:62914”]
List of Missing Items:
1:Vanguard portrait frame and Atom star trinket
2:all helmets included as participant of the Pre order Beta

Platform:
Steam
Player ID:
ID Steam: 76561198105315569
Steam URL:Steam Community :: BlackOBI

67

List of Missing Items:
Preorder Items
Beta Items
Devoted Rejects Pack

Platform:
Steam

Player ID:
Steam ID: 76561198002820210

69

I redeemed my code from Nvidia through Steam from a GPU purchase and participated in the pre-order beta.

List of Missing Items:
Pre-Order Bonus
-Vanguard of the Imperium Portrait Frame
-The Atoman Star Weapon Trinket

Pre-Order Beta Participation
-Beta Company Flak Helm (XXXXL)
-Recon Company Beta Helm and Psykana Collar
-Recon Company Beta Vanguard Helm
-Helm of the Devoted w/ Seal of Intolerance

Platform:
Steam

Player ID:
Steam Profile URL

70

Logged in on steam and don’t have my beta rewards, pre-order rewards, and missing some imperial rewards. Redeemed the game through Nvidia code.

List of Missing Items:
Pre-Order Bonus

  • All of it

Pre-order Beta participation

  • All of it

Imperial Edition

  • The weapon skins

platform:
Steam

player ID:
Steam URL: Steam Community :: Wheezy

71

List of Missing Items:

  • Pre-Order Bonus

  • Beta participation Items - Helmets ( and portrait frame? )

  • Vermintide 1/2 - Devoted Rejects pack - Not sure about this one, am having trouble confirming if i have it or not…

  • Imperial Edition Soundtrack

Also my psyker character is missing convict/starter upper body.

Platform:
Steam

Player ID:
Steam: Steam Community :: Komandos

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I got game from Nvidia Promo Bundle promotion, activated by 15 of November and was playing Beta.

72

Something just happened to the Imperial Edition and the Beta helmet, they just vanished (bug?)

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73

I redeemed the game through the Nvidia promotion.

Missing Items:
Pre-order bonus
Beta participation items
Devoted Rejects pack (unsure on this one)

Platform:
Steam

Player ID:
Steam URL: Steam Community

74

This issue seems to be auto-solved by restarting Darktide.

75

I recieved the game through the NVIDIA promotion, got all of the imperial items but not the pre-order and beta helmets even though I played during the pre-order beta.

List of Missing Items:

All Beta Helmets
Both pre-order items

Platform:
Steam

Player ID:
STEAM_0:0:94154098

76

Issue Description:
I am missing all Acceories out of the PRE-Order, Ingame Progress and out of the Shop

Crash Report (If Applicable):
none

Error Displayed (If Applicable):
none

Steps to Reproduce:

  1. Log into game.
  2. Only Backpack in Acceories

I’ve reloaded the game and relaunched steam to no result.

Mission Name (If Applicable):
na

Platform:
Steam

Player ID:
Steam ID: 76561198190581305

Approx. Time of Issue & Timezone:
11/30/2022 12:50pm Central.

Reproduction Rate:
Constant (100%)

77

List of Missing Items:
Pre-Order bonus and Beta participation rewards.

Platform:
Steam

Player ID:
Steam ID: IZl
Steam URL: Steam Community :: IZl

78

where’s the forum to fill out for this I see peoples have a outline of sorts.

79

Missing lots of stuff, played over 60hours beta and vt2 too
Only received the imperial edition content

List of Missing Items:
Beta helmets
Preorder frame + charm
Devoted rejects pack

Platform:
Steam

Player ID:
Steam ID: 76561198048404818

80

did not receive my beta test helms. Also hav’nt received any weapon skins for imperial edition,
did get class outfits ,frame, backpack, and aquilas and soundtrack.

Platform:
Steam
Player ID:
Steam ID: 76561198357001315

81

List of Missing Items:
Pre order items and Beta Items
I got the game Nov 7th when i purchase a RTX 3060 ti

Platform:
Steam

Player ID:
76561198010891346

82

Issue Description:
I am missing my preorder bonuses. Although cosmetics shows there are new items on my characters they arent there when you look at the cosmetics
List of Missing Items:
1:Vanguard portrait frame and Atom star trinket
2:all helmets included as participant of the Pre order Beta
Steps to Reproduce:

  1. Log into game.
  2. Items not in cosmetics

Platform:
Steam

Player ID:
profile url Steam Community :: 3.14tato