KNOWN ISSUE: Armory Exchange Flickering/Refreshing/Appearing Blank, Unable to Purchase, Or Displaying Only 2 Items

Super, thanks for confirming!

I am having this same problem and I am wondering how do you fix it?

As per the previous posters, please set your system clock to be correct. The issue appears to be due to your system clock being incorrect

This also fixed the problem for me.

1 Like

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.


In the weapons list, the icons of each weapon is either invisible, or flickers. You can’t scroll down the list, or if you do it’ll shoot you back up to the top of the list, as well as not being able to buy any weapons despite having the money to do so. The option to buy it is greyed out.

No Crashes from this, just stuck with the starter weapons

No error message to display.

Reproduce error: Unless you have the same issue as I do, you can’t.

Bought and playing on Steam

Steam ID- frebreezedeeznuts

Approximate time of issue, around 12:20 (maybe), November 18th, EST.

Reproduction Rate:
Constant (100%)

Upload Supporting Evidence:
I would upload a screenshot, but aside from the weapon icons not showing up, it would just look like the normal market page.

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here

Upload user_settings.config:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the user_settings.config in this directory
  5. Upload here

If you see “0 seconds” in shop screen. Then try to synchronise your time in Windows settings and check time zone. It helps to my friend.

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.


Issue Description:

I am running a 3090 and when I go to the black market the menu just flickers and never fully loads. scrolling doesn’t work as it snaps back to the top of the list. Lastly the “acquire” button never works either so effecitvely I can not use the Black Market at all

Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]

Error Displayed (If Applicable):

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Play Chasm Logistratum as Ogryn (Skullbreaker)
  2. Attempt to pick up the second Grimoire
  3. Crash

Mission Name (If Applicable):

Platform:
[Steam/Microsoft Store]

Player ID:
[Steam ID/Steam Profile URL/GamerTag]

Approx. Time of Issue & Timezone:
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here

Upload user_settings.config:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the user_settings.config in this directory
  5. Upload here

I having the same issue as well. My game actually crashes as well if I click on “acquire” and try to back out. I’m not sure what the fix is for this. Someone said check your time, but I’m not sure what they meant by that.

Hopefully they’ll put out a fix for this soon

Check your system time and ensure it is accurate and correct

Issue Description:
Could be something with my rig, it happened after I upgraded my motherboard but now the armoury is constantly scrolling up. I can select and compare items but can’t scroll down and can’t buy items. My scroll wheel is not stuck and that is the only place I see this behaviour.
Steps to Reproduce:
No idea. Logged on, problem was there. I’ve tried restarting computer, messing with the mouse, changing graphics and monitor settings, etc.
Platform:
Steam

Player ID:
sinephase

Approx. Time of Issue & Timezone:
11/18/2022 6:00 AM EST
Reproduction Rate:
100%

I see it’s a known issue but it’s posted in tech support forum not as a known bug here.

Having the same issue here. Updated GeForce Drivers for my 2070 Super. Tried in Windowed, Borderless Fullscreen, Fullscreen. VSync On, VSync Off. Unable to purchase anything from the Armory and stuck with the Trust Level 1 starting gear.

Following the guidance on the Tech Support thread of toggling my ‘Set time automatically’ seems to have fixed things for some reason…

For the last few hours my black market has been completely empty. When I first realized a problem there were only 2 curios in there to purchase, now there is absolutely nothing displayed in the menu. And there is no refresh timer. Has been like this since ~9:30pm EST 11/19/2022. Only occurs on my Veteran Sharpshooter character, when creating a new character I can access the black market as normal.

I do not see any flickering or or “constant refreshing” like I’ve seen mentioned in other threads. My menu is simply empty. Please help, I’d like to try out other weapons and such.

P.S. I’m also just now realizing I haven’t received any post-mission gifts since this issue started either.

2 Likes

Same here. ^

it just fixed

We kindly ask that you complete the questions below. With this information, we can add it to our database for investigation.

Whenever I try to purchase something from the armory no weapons or curios appear. The green box is just blank and never loads. I believe I had just completed the assassination mission, upon returning to the mourning star I first looked at sire Melks requisitorium and could access all the menus including the limited time acquisitions. The weapons loaded in and could be purchased. (If I had the credits)

This post is the same bug I am experiencing The armory will not load and remains blank

Platform:
Steam

Player ID:
[Steam ID/Steam Profile URL/GamerTag]

Approx. Time of Issue & Timezone:
[11/18/2022, ~04:30 PM] PST

Reproduction Rate:
Constant (100%) Every time I would access the armory I would experience this bug, after several restarts and tinkering with interface settings the armory was still blank.

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here
    console-2022-11-18-21.48.47-80bfb122-e6b0-432e-a29e-1bfbab59f169.log (1.1 MB)

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
  5. Upload here
    darktide_launcher.log (377.1 KB)
1 Like

Got something slightly i load in to the armoury screen, rather then getting a dozen items like you should i only get 2 items that i don’t have access too.

quitted then re-logged. in still the same.

I am also encountering the blank armory issue.
console-2022-11-19-04.01.08-b4985ce7-7e31-4894-95a2-774402740051.log (97.1 KB)
darktide_launcher.log (179.0 KB)

Logged in today (19/11/22 @2pm UTC) and there are no items in my shop, no refresh timer. Have relogged several times after refreshes and still nothing.

Platform:
Steam

Player ID:
Contains filtered words lol

Reproduction Rate:
Constant (100%)

Upload Console Log:
console-2022-11-19-13.38.59-7838d303-070d-459c-a967-9d3336aac62f.log (32.1 KB)

Upload darktide_launcher.log:
darktide_launcher.log (287.6 KB)