I've been getting backend error 1287

Warhammer: Vermintide 2 Technical Support
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I’ve been getting backend error 1287

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Hi @Frager,

Please can you provide me with your Steam Profile URL so we can look into this?

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Thanks! I’ve requested for one of our Backend Engineers to take a look at this.

Could you also please provide your ‘vermintide2_launcher.log’ file and console log after trying to play and running into this error?

The path to the logs should be similar to:
C:\Users\Username\AppData\Roaming\Fatshark\Vermintide 2

Thanks!

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vermintide2_launcher.log (646.8 KB)
console-2022-10-25-08.28.25-e6d14d74-4e01-4d91-b473-4bd2d0f36c3a.log (167.5 KB)

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Nice one, thank you!

I’ll update you when I hear back from our Backend Engineer.

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@Frager, the developer has asked for a couple more things if possible please :slight_smile:

Are you playing on a computer where someone else has played Vermintide 2 recently?
Or, was the game installed from someone elses account?

Could you list, or provide a screenshot of your DLC in Steam?
(Please scroll and include all DLC listed)

To do so:

  1. Open Steam Library

  2. Scroll down to Vermintide 2, right-click and select ‘Properties’

  3. Select the DLC menu

Thank you again!

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I have no DLC, adn i playing only in my pc, and only by muself

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Hm okay, this error is usually the result of DLC becoming muddled for an account.

Has anyone else played Vermintide 2 on the computer recently? or, was the game installed from someone elses account?

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this error attempt after downloaded patch

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i will try to reinstall game right now, maybe this will help

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Let me know how you get on!

Our Backend Engineer is still investigating. I’ll update you when I know more :slight_smile:

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reinstalling game didn’t help =(

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@Frager, our Backend Developer has potentially fixed this for you - can you check again and let me know please? Thanks!

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IT’S ALIVE!
Thx for fast fix of this issue =)

1 Like
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@FatsharkLev evning,
Could you please help me with same error
steam:

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My list dlc
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Logs:
vermintide2_launcher.log (561.8 KB)
console-2022-10-25-19.22.37-adfc1bbd-8f30-4000-87d2-06c12087974b.log (182.5 KB)

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Hi @skramer1323,

I’ve passed your details over to our Backend Developer. They should be able to resolve this tomorrow when they’re back in the office :slight_smile: I’ll keep you posted!

Apologies for the inconvenience in the meantime.

1 Like
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@skramer1323, our Backend Developer has implemented a fix now, so this should be resolved for you. Can you please check and let me know? Thanks! :slight_smile:

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Thanks sir,
You fixed my issue and game work well.

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Super - thank you for confirming! :slight_smile: