INVESTIGATION: Disconnects (Error Code: 2001, 2014, 3013, 4001) & General Connectivity Issues

Warhammer 40,000: Darktide Technical Support
477

Issue Type (Required):

Error - 2014

Issue Description (Required):

I paid 18 euros just to get repeatedly disconnected ever since I bought it—it’s great, I love it! Error 2014, Error 3013…so nice, and often before the mission ended—the timing was just perfect.

I tried all the black magic rituals recommended on the internet—without success, of course!

478

Issue Type (Required):

Error - (Other)

Issue Description (Required):

I tried playing with my friends tonight and while they had no problem I constantly disconnect for seemingly no reason. I verified my files three times, turned off my NVidia and Discord overlays, and still this keeps happening.

The weird part is that I could play the game just fine earlier today.

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

PC - Steam

479

Describe your issue, including the most common error code you receive
Error Code 2001 upon loading into the hub. Game slows to a halt and then crashes. Sometimes I get booted to the character select screen and see the error pop up before the game crashes. Sometimes I can take a step or two inside the hub before the error begins.

Which platform are you playing on, and are you using a Cloud Service?
PC, no cloud services.

Country and ISP?
Canada (ontario). Internet provider is Rogers.

How are you connected to the internet?
Wifi, high speed wireless connection, stable.

Is this a consistent issue?
I believe so. I downloaded the game last night and have been trying to connect throughout the entire day today.

Mods?
None.

Logs?
Last 3 logs:

console-2026-06-28-00.35.21-3c8626c6-247c-415c-b293-8c76db9738d6.log (188.7 KB)

console-2026-06-28-00.26.00-9f049d7c-d92e-490c-9831-a5258ca138ab.log (134.6 KB)

console-2026-06-27-22.18.11-5c0ca83e-d69c-4633-85f6-8a9df62ae607.log (167.2 KB)

480

Update:
I have re-tried entering the game this morning. It appears to be more stable compared to yesterday. I have been able to enter the hub, access my inventory, and even start up a mission, but I have been receiving error code 2001 far too often to reliably play the game.

481

Insane 2002, 2014 and 3013. Got kicked out from Havoc server multiple times already. This started happening recently connecting to Asia side.

482

Constant error code 2014 for the past couple of days. I can play a mission for a few minutes before a huge lag spike and then disconnecting. Sometimes I can’t even load a character or get into a mission before this error occurs.

I’m on an Xbox Series X with Sky WiFi and I’ve tried everything. There are no issues with any other online games. Restarting console, rebooting the router, clearing local save data, lowering gore settings in case it was too intensive for some reason even tho I have played this game plenty before without any issue. It doesn’t seem to matter when I play, just constant disconnects.

483

After changing my DNS (i’m in france) to 8.8.8.8, that solved the problem for a while. However, it’s started happening again this morning, just one disconnection at the start of a mission initially, but now it’s back to the same barrage of error codes 2014 and 3015. I can’t connect to my Auric session, which, like the others times before, takes place right before the end of the mission. Havoc frustration level 99.

484

Hey, ever since the update and patches, I’ve been having constant connection problems (2002, 2014). Internet troubleshooting hasn’t fixed the problem. Does anyone have another solution?

console-2026-07-02-08.34.29-b6507106-dba0-45e1-959a-17af4ea7e1b0.log (3.2 MB)

485

I play on steam.
USA East Coast. Got error code 2014 on the last wave of a mortis trial. My bro was so upset he took a nap about it. My ISP is Spectrum unfortunately. My internet connection is ethernet direct line. I am not using mods. This isn’t a constant issue for me, but I have experienced 2003 and 2001 recently too. Here are my console logs from today.

console-2026-07-03-03.37.07-34a12fd9-c5e4-48b3-9532-6e5385731a48.log (807.3 KB)

console-2026-07-03-16.34.54-e139ebf7-dad0-4c87-a863-bae545bad9b1.log (1.7 MB)

486

Describe your issue, including the most common error code you receive (if any)
I’m getting error code 1016, 3013

Which platform are you playing on, and are you using a Cloud service (such as GeForce Now)?
Steam

Which country are you playing from, and what’s the name of your internet service provider (ISP)?
United States. Bloom Broadband. ISP my apartment owns

How are you connected to the internet (e.g. wired, Wi-Fi, using a booster, etc.)?
Wired

Is this a consistent issue, or does it occur during specific times (such as peak hours)?
Very consistent

If you’re using mods, have you tried disabling them to see if the issues persist?
All mods have been removed

console-2026-07-05-21.45.21-732275b7-4e9f-4680-9c5b-e868928e0705.log (136.5 KB)

487
  • Describe your issue, including the most common error code you receive (if any): Recieving Error 3014 on selecting a character
  • Which platform are you playing on, and are you using a Cloud service (such as GeForce Now)? PC, Steam
  • Which country are you playing from, and what’s the name of your internet service provider (ISP)? UK, Sky Broadband
  • How are you connected to the internet (e.g. wired, Wi-Fi, using a booster, etc.)? Wired connection
  • Is this a consistent issue, or does it occur during specific times (such as peak hours)? 100%

I had to drop this game shortly after launch because the graphics wouldn’t load in and support shrugged their shoulders, now I can’t even get that far. Would have been nice to get a refund instead of being ripped off…

console-2026-07-06-17.06.14-09e9408c-e721-4cc0-b683-95b035198174.log (122.2 KB)

488

Describe your issue, including the most common error code you receive (if any)

I am experiencing a severe loop of connectivity errors. It began with frequent Error Code 2014 and Error Code 2021 disconnects right as a match ends or when trying to return to the Mourningstar hub. This has now escalated to immediate Error 2021 and Error 3013 kicks at the main menu character selection screen.

My logs explicitly show a hard MultiplayerSessionDisconnectError triggered by a pong_timeout at frame count 1246007, showing a 100% packet dead-zone with 297 unacknowledged messages being dropped on the server side despite clean bi-directional hardware data transfer. This immediately cascades into a series of GetAddrInfoExW failed ... error(11001) DNS resolution failures for atoma.cloud and Vivox voice chat server assertion crashes.

Which platform are you playing on, and are you using a Cloud service (such as GeForce Now)?

  • Platform: Steam (PC)
  • Cloud Service: No, playing on local hardware.

Which country are you playing from, and what’s the name of your internet service provider (ISP)?

  • Country: United States
  • ISP: Spectrum

How are you connected to the internet (e.g. wired, Wi-Fi, using a booster, etc.)?

  • Connection: Wi-Fi (5GHz band on an Intel(R) Wi-Fi 6E AX211 160MHz network adapter).

Is this a consistent issue, or does it occur during specific times (such as peak hours)?

It is completely consistent. It alternates between letting me complete exactly one match before crashing on the transition loading screen, or locking my profile out of the game entirely for hours at a time with instant backend boot errors.

If you’re using mods, have you tried disabling them to see if the issues persist?

No mods are installed. The game is completely unmodded and vanilla. My logs confirm is_modded = false.

List of troubleshooting already attempted (to avoid repetitive generic advice):

  • Disabled Steam Cloud, completely wiped the AppData/Roaming/Fatshark/Darktide directory, and ran a full file verification.
  • Lowered Launcher Worker Threads from 17 down to 14/13 to align physics frames.
  • Disabled all automated power-saving/throttling sub-states on the Intel AX211 wireless card.
  • Whitelisted the game installation binaries and AppData directories in Windows Defender Firewall.
  • Performed a clean Windows Selective Startup (msconfig) and disabled Windows Fast Startup to clear memory desyncs.
  • Completely closed all background traffic (web browsers, Discord video encoding).
  • Attempted to bypass using a cell phone Mobile Hotspot network, Cloudflare WARP proxy modes, and ProtonVPN (VPN immediately triggers an external 2021 anti-cheat server block).
  • Verified that cFosSpeed traffic-shaping software is not on the system.
  • Manually hardcoded IPv4 DNS network properties to Google (8.8.8.8) and Cloudflare (1.1.1.1) paired with standard administrative ipconfig /flushdns resets

most recent logs:

console-2026-07-08-04.18.03-77af0df3-c67c-4512-93ab-9d8889a629b0.log (142.8 KB)

489

Error 2014 make its Grand return with Skitarii servo skull.

Note that the issue occures randomly in the gameplay as well

Repro steps:
1.Launch the game on Hotfix 1.12.3 build
2.Play Skitarii with servo-skull equipped
3.Proceed to Havoc Terminal
4.Play Map COMMS-PLEX 154/2F
5.Make your servo-skull complete the objective
6.Observe Intense desync and network issues followed by error 2014

Repro Rate
2/4 - 50%

console-2026-07-10-19.44.18-5324041e-14b3-493e-ac92-1201fcaf59e6.log (511.7 KB)