Initial loading screen hitches and CTD

Warhammer 40,000: Darktide Technical Support
1

Issue Description:

Crash Report (If Applicable):
console-2023-05-17-19.55.36-c5939406-d459-4f9b-9c71-57a2b6d944b9.log (17.1 KB)

Error Displayed (If Applicable):
GUID: c5939406-d459-4f9b-9c71-57a2b6d944b9
Log File:
Info Type:

Steps to Reproduce:
start the game, Wait for initial loading screen.

Platform:
Steam

Player ID:

Approx. Time of Issue & Timezone:
all the time.

Reproduction Rate:
Constant (100%)

Upload Console Log & darktide_launcher.log:
darktide_launcher.log (990.0 KB)
console-2023-05-17-19.55.36-c5939406-d459-4f9b-9c71-57a2b6d944b9.log (17.1 KB)

2

I’ve queried this with our Engine Developers and will let you know once I’ve received a response.

3

Thank you

4

if it helps i’ve been getting this in microsoft event viewer

Faulting application name: Darktide.exe, version: 1.3.293.724, time stamp: 0x64513ca9
Faulting module name: gRPC_pluginw64_release.dll_unloaded, version: 0.0.0.0, time stamp: 0x64513c7c
Exception code: 0xc0000005
Fault offset: 0x00000000005d5a94
Faulting process id: 0xb38
Faulting application start time: 0x01d98c27c11b012c
Faulting application path: E:\SteamLibrary\steamapps\common\Warhammer 40,000 DARKTIDE\binaries\Darktide.exe
Faulting module path: gRPC_pluginw64_release.dll
Report Id: 70697f13-fb69-42fc-b23a-f2016ebfdb67
Faulting package full name:
Faulting package-relative application ID:

5

any update? i’m still waiting for news on this issue.

6

I apologise nothing came of this, Dagless. I understand you’ve been waiting a long time, and I can either continue to chase this or help you with a refund?

7

it is what it is, i’m good. i was just wondering if anything was found out about it, the issue doesn;t happen often now but it still crops up time to time.