Haven't been able to launch this game for 2 months

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.


Issue Description:

Crash Report (If Applicable):
GUID: 45440f3e-d54c-4546-beb6-3456ed829012
Log File:
Info Type:


Error Displayed (If Applicable):

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Open launcher
  2. Click play
  3. Crash

Mission Name (If Applicable):

Platform:
Steam

Player ID:
Steam ID 76561198025352637

Approx. Time of Issue & Timezone:
[12/4/2022, 02:21 AM - 1/28/2023, 03:50 AM ] [EST]

Reproduction Rate:
Constant (100%)

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log:

  1. console-2023-01-28-08.50.12-d2767b40-ba76-49c2-bec1-00fa54b3c8eb.log (6.6 KB)

Upload darktide_launcher.log:
1.darktide_launcher.log (352.7 KB)

I am no expert in this field, but im trying to help.
Based on the console log the error is
“Access violation (0xc0000005)”
This error can occurs at any program, in fact a quite common one.
There are probably a lot of things that can cause this error to show up:
-Faulty RAM
-Error with the files of PC or maybe the settings of the PC.
-PC infected with malware, etc.

You can try to run:
-Sfc /scannow to find corrupted system files
-Scan ur pc of malware
-add darktide to data execution prevention exception list
-update ur graphic driver
-verify darktide files through steam
-if the above method doesn’t work, reinstall windows might fix it.

EDIT:
you might also want to tinker the permission of the darktide folders and all of the folder that darktide might have to access it to make sure that darktide program have access or possibly full access to the folder.

Regards, fellow rejects

1 Like

Thank you for your report, @Princess_Daddy . Could you try deleting everything in your %appdata%/Roaming/Fatshark/Darktide folder? Make double sure to delete the .pso_lib and .hans files. Then update your drivers and try booting up the game again.

that solved it!

1 Like

what about code 4008 i cant play the game 2 month why no help on this or any think.