Access violation (0xc0000005), crash after launch

Warhammer 40,000: Darktide Technical Support
1

Issue Type (Required):

Crash - on Launch

Issue Description (Required):

Game has been crashing on loading, always saying Access violation (0xc0000005). 60 minutes play time and never saw the main menu.

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

PC - Steam

[PC] Crash Report (Optional):

GUID: ea555dfe-8690-4206-809e-d20facbbfdce Log File: Info Type: ----------------------------------------------- [Engine Error]: Access violation (0xc0000005) in build 4890e9952056c442fc0ad16c46b71eac8adddbf7 accessing address 0000000000000000 from 00007FF9A50B6933 ----------------------------------------------- [Crash Link]: crashify://ea555dfe-8690-4206-809e-d20facbbfdce

[PC] Upload Console Log & darktide_launcher.log (Optional):

console-2025-02-28-07.55.52-ea555dfe-8690-4206-809e-d20facbbfdce.log (14.5 KB)
console-2025-02-28-06.51.11-4823b8b9-fde2-4ccd-9267-73d4b69fe6fd.log (14.8 KB)
darktide_launcher.log (517 KB)

2

This appears to be an issue with Direct Storage. Please try disabling it by:

  1. Navigate to your Darktide AppData by:
  • Press the Windows key + R
  • Enter %appdata% within the search input and select ‘OK’
  • Navigate to AppData\Roaming\Fatshark\Darktide
  1. Open the user_settings.config
  2. Add this to the TOP of the document:
direct_storage = {
    enabled = false
}
  1. Save your changes
  2. Launch Darktide as normal
3

Wow thanks! Problem solved. By the way how did you guys locate this problem since there is nothing about “direct storage” written in the logs.

1 Like
4

Excellent! We’re looking for references to dstorage instead, as you can see here:

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