I have written the same article before.
In Korea, it does not work even if you press purchase a skin bundle on sale.
Hi @khapera,
We’re currently monitoring reports of this happening and collating information.
Can you please tell me the following -
-
What is your Steam Profile URL?
(e.g. https://steamcommunity.com/id/FatsharkLev/) -
Does this issue persist even with the Steam Overlay enabled?
(Please see: https://support.fatshark.se/hc/en-us/articles/360019653618--PC-Unable-to-Purchase-Cosmetics-DLC-From-Lohner-s-Emporium-of-Wonders-Acquire-Button-Not-Working-) -
Which specific item(s) on sale are you unable to purchase? and what is the sale price of the item(s)?
-
Are you still able to purchase any items that are not on sale?
(No need to fully purchase one, but just check that you can proceed past the in-game store step)
Lastly, can you also please provide us with your console log from a session that you’ve been unable to purchase on sale cosmetics.
To do so:
- Press the Windows key + R
- Enter %appdata% within the search input and select ‘OK’
- Navigate to AppData\Roaming\Fatshark\Vermintide 2\console_logs
- Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
- Upload the appropriate console log to us
You can upload it here, or send your console log directly to me via Discord - Lev#8708
Thank you in advance!
Player information now received - we’re looking into it.
If anyone comes across this with a similar issue, please get in touch!
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