Heavy lags and disconnections since last hotfix

Warhammer 40,000: Darktide Technical Support
1

Issue Description:
I experience heavy lags and disconnections during each mission: latency, actions not registered, getting teleported back to previous location (rubberbanding), and getting disconnected from the mission, usually with error code 2001. It started to happen with one of the last hotfixes, 1.2.11 or 1.2.12, before that it was perfectly fine. It doesn’t seem to happen in the Mourningstar.
My speedtest is good and other internet usage than the game is working fine. I already tried changing my DNS but it didn’t help.
The error seems to be on the server side, but is there something I can try on my side to prevent this issue?
Edit: the name of my ISP is " Proximus NV" (Country: Belgium)

Error Displayed (If Applicable):
Disconnected with error code 2001 (the game then proposes to reconnect or to leave) + heavy lags without error code

Steps to Reproduce:
It happens whenever playing a mission. It doesn’t seem to happen in the Mourningstar.

Mission Name (If Applicable):
All missions

Platform:
Steam

Player ID:
Steam pseudonym: Mameene
Character name: Gigachad

Approx. Time of Issue & Timezone:
Anytime when I play a mission. Timezone GMT+1

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)
Almost constant (90% of the time spent playing a mission)

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]
I don’t have video recordings :confused:

[PC] Paste Crash Report, or Upload Console Log & darktide_launcher.log:
console-2023-11-25-20.25.10-3aa8e9b2-6aa6-4a7c-9e6f-77b62f8f2931.log (600.4 KB)
darktide_launcher.log (24.2 KB)

2

I am monitoring these issues and making note of the impacted ISPs.

We’ve seen this in the UK for the most part, but I understand you’re in Belgium.

I apologise I don’t have any immediate solutions but we’ll continue to look in to it.

3

Hello, Julia

Sign my ISP in please - CJSC “ER-Telecom Holding” (Russia).
I Got the same unplayable state of the game now with 2001 error - rubberbandings, lags and disconnects

Error Displayed (If Applicable):
Disconnects with 2001 error in every mission

Steps to Reproduce:
Same with OP. It happens whenever playing a mission. It doesn’t seem to happen in the Mourningstar.

Mission Name (If Applicable):
All missions

Platform:
Steam

Player ID:
Steam pseudonym: Afrion
Character name: Shrek

Approx. Time of Issue & Timezone:
Anytime when I play a mission. Timezone GMT+3

Reproduction Rate:
Constant (100%)

console-2023-11-30-11.58.15-b35be977-e689-4780-8fef-789e22c91fec.log (429.0 KB)
console-2023-11-29-16.07.01-9525cc8f-b7fe-4e16-86a0-b48c0594de05.log (372.9 KB)

4

Ok, thanks for your answer! It went a bit better last time I played, so fingers crossed :crossed_fingers:

5

I am getting these lag issue today.

Massive consistent lag, get worse when there are hoards.
Dropout and 2001 errors

My ISP and internet connections is just fine.

Regards

6

Just to add, cause this crap is getting ridiculous.

The first night, the game was fine, but that night already put me over the return time limit. So trying to keep going cause I would like to play with my friends, I get hard network lag-outs whenever hordes appear. For most of the map, it’s fine, but once a bunch of mobs suddenly appears, I get rubberbanding, odd sliding animations, etc. Every so often, it will actually disconnect me with the error 2001, but I can immediately rejoin the session no problem, except if I get back in and the horde is still going, the lag is still there.

I’ve tried all the tricks suggested. Updated drivers, lower threads, cap framerate, used alternative network port (my motherboard has 2), re-installed the game, etc. No dice. Hell, I even updated this computer to Windows11 from 10 just to see if it fixes the issue.

Error Displayed (If Applicable):
When I disconnect, it’s always been error 2001

Steps to Reproduce:
Just being in a missing and a horde appears. over half the time, lag shows, and a fraction of that, completely disconnects me.

Mission Name (If Applicable):
All missions

Platform:
Steam

Player ID:
Steam pseudonym: Hotpocketdeath
Character name: Cymira

Approx. Time of Issue & Timezone:
Evening time. Timezone GMT-5

Reproduction Rate:
At least twice or more per mission.

console-2024-01-01-02.00.13-90a37d9b-a474-4c6a-b404-7789878c463a.log (1.2 MB)