Game keeps crashing whenever I try to load into a game

Warhammer 40,000: Darktide Technical Support
1

Issue Description:

Darktide keeps crashing whenever I try to enter the Psykanium or connect to a mission. I can run around the Mourningstar without an issue, but after I get put into a lobby and press ready I will get disconnected. If I try to reconnect or leave the session, the game will crash. This happens every time.

System specs:
GPU: Radeon RX 7900XTX
CPU: Ryzen 7 7800X3D
RAM: 32GB DDR5 6000MT/s

Error Displayed (If Applicable):

Steps to Reproduce:

  1. Open the game
  2. Select operative
  3. Enter a mission/Psykanium

Mission Name (If Applicable):

Platform:

Steam

Player ID:

Approx. Time of Issue & Timezone:

Ever since I upgraded my system on the 4th of October

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)

100%

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

[PC] Paste Crash Report, or Upload Console Log & darktide_launcher.log:
[Instructions: How To Provide a Crash Report, Console Log, or darktide_launcher.log]

darktide_launcher.log (252.4 KB)
console-2023-10-07-10.41.57-6a62e35d-485c-4772-979b-473741537fcb.log (96.0 KB)

2

Do you have any other console logs, or ideally a crash report, that you could upload here please?

3

GUID: ddc4b910-a24a-4a2a-a115-315c539d5be7
Log File:
Info Type:

4

Could you try reinstalling your GPU drivers, if you haven’t already?:

5

I had tried that, but did it again for good measure. Didn’t help. Other than reinstalling drivers I’ve tried;

  • Reinstalling the game
  • Installing the game on a different drive
  • Setting worker threads to 1
  • Clearing the shader cache
  • Running the game on integrated graphics
  • Disabling “portrait rendering” in the options
  • Closing background applications
  • Verifying the integrity of game files
  • Reinstalling Visual C++ 2019 redistributables
  • Running the Windows system file checker

My pc is not overheating and I don’t have any overclocks.