Game crashing on startup

Warhammer 40,000: Darktide Technical Support
1

Issue Description:
Game crash on startup

Error Displayed (If Applicable):
N/A

Steps to Reproduce:
Attempt to open the game

Mission Name (If Applicable):
N/A

Platform:
Xbox Game pass for PC

Player ID:
Redhawkfour4

Approx. Time of Issue & Timezone:
The span of 8:30 to 9:55AM PST

Reproduction Rate:
Constant (100%)

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

[PC] Paste Crash Report, or Upload Console Log & darktide_launcher.log:
GUID: 32d4b797-6d0c-4e77-9603-b3d480d03e0f
Log File:
Info Type:

This is the second time now the game has done this exact thing after a game update. I tried every method recommended to fix the problem already, and it’s still happening.

2

Sorry to hear that. Have you tried this already?:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to: AppData\Roaming\Fatshark\MicrosoftStore
  4. Delete the entire ‘Darktide’ directory
  5. Launch Darktide as normal

Please note that this will reset any custom keybindings.

You will then need to use the ‘Verify and Repair’ option, which is accessible via the Xbox App and will ensure the installation is complete.

  1. Open the Xbox App
  2. In ‘My Library’, select ‘Darktide’
  3. Select ‘More Options (…)’
  4. Select ‘Manage’
  5. Select ‘Files’
  6. Select ‘Verify and Repair’